School IT Management

Remote IT Support with the Tech Console

Support devices across multiple school sites from one interface, with remote viewing and control, file transfer, remote commands and scripts, Windows Registry editing and more.

Watch our walkthrough video here. 

Track school hardware and software

Reduce energy use with power management

In these energy-conscious times, switching off unused devices is a no-brainer.

You can power on/off devices in bulk, and restart/log out a selected device, which is handy for remote viewing or remote controlling a device when providing support, for example. And, at the end of the school day, teachers can Power off, Restart or Log out class devices either individually, a selected number, or all at once – simple!

Scheduling can help save on utility bills, so you can create Power On/Off and Inactivity schedules for the entire school and its sites – just slide the indicator along to the time when you want devices to switch on/off or your inactivity schedules to operate. (You can exclude any devices from the schedules, such as non-classroom devices).

Remotely view and support school devices

With classroom.cloud, you can open a Watch window to any available device, where you can discreetly view activity, or, if required, take over to remote control. You can also watch and remote control users with multiple monitors.

See how devices and technology are being used

View a single time-based summary of all activity by a specific user, device or department. Presented in a chronological view, it shows you what time the logon session began and ended, as well as exactly what applications were used (and when), and internet usage – all over a set time period.

This time-saving feature means that IT technicians now don’t have to look at each area separately and can instead see the full picture of activity, at a glance in one location.

4 ways to reduce school costs

Discover how classroom.cloud can help your school to save money quickly and easily! 

Learn how you can save

Automatically organise newly enrolled devices

Save time with device auto-assignment! Just as you organize yourself with email rules, you can now create rules in classroom.cloud that are applied when newly enrolled devices appear in the Unassigned Devices list for the first time. If the new device matches the rules, it will automatically be moved to the device group named in the rule. You can even create multiple rules and the system will check each one, in turn, to see if any apply to the new device. You can still assign your devices to a group manually; this just gives you more choice.

See device status at a glance

Want to know what’s happening on a device at any time? Device Status shows the current connection state for devices. For example, when a student’s device is connected with the teacher’s, you can see the status is ‘In Class’. Then, when the teacher or a technician views or controls it, the status changes to ‘In Tech Session’. Once that action is completed, it reverts to the previous status. Other statuses include Out of Hours, Off Network, Not Connected – and more!

Track IT activity and configuration changes

To better keep track of device activity and how technology is used across the whole school, check out the BETA Audit Log tool. Here, you can see any changes to your school’s licenses, when users have logged in and out, when additional sites have been added to or removed from the school campus, online safety, power management settings, when a user started and stopped remote controlling a device, activity monitoring and send message records – and more, including reset passwords.

Power BI

Once connected with classroom.cloud, you can load ImageMatches and PhraseMatches tables into your Power BI desktop app. You can then create and manage detailed reports based on your school’s classroom.cloud safeguarding data, helping teams act quickly based on combined information.

Central internet and application controls

With classroom.cloud, you can manage your school’s internet and application use, by creating school-wide approved and restricted lists and controlling access by time of day. For example, only allowing access to approved gaming sites for school clubs outside of lesson hours. This feature helps your school to add a broader layer of security while keeping students on task.

PowerShell

Launch remote Windows PowerShell scripts at student devices and the hardware inventory page. You can execute scripts at individually selected student devices or in multiples using the bulk PowerShell icon – saving you even more time!

Send messages to users and devices

Send a message to a student/multiple devices via the Devices or Inventory list – perfect for notifying of any scheduled maintenance or to provide technical support.

Reduce password reset workload

Reduce the number of password resets the school’s IT team needs to deal with by allowing teachers to help students out by resetting them in the Teacher Console (Microsoft credentials only). It’s a win-win situation: it saves time in class and frees up IT technicians to do other tasks!

Simple set-up

Central configuration: Scale and manage your trust/district’s environment by creating additional sites within your school structure, enroll devices, create classes, and invite other users to register for their own accounts. For ease of use, you can bulk import users and even sync classroom.cloud with the users’ SIS login details if applicable i.e., Microsoft, Google, ClassLink, Clever. You can also resend the user invite email in bulk and delete users in bulk, making the set-up process and maintenance of classroom.cloud even easier.

Verify Domains: The Organisation Administrator’s domain verification feature prevents co-workers (and students for that matter!) from the same organisation creating duplicate classroom.cloud accounts. If a domain has already been registered, the verification process will block this action and inform the user.

Create a list that includes school domain names that could potentially be used to create a classroom.cloud account. The system will then generate verification details for each one which can then be added to your DNS management portal and in turn, be verified by classroom.cloud.

Flexible integration: When it comes to technology management, classroom.cloud directly integrates with your existing school infrastructure, including:

• Google Classroom and Google Accounts (enabling Chromebook details and students’ names to populate hardware and classroom data)
• ClassLink
• Microsoft School Data Sync
• Microsoft 365
  
• Clever (U.S. only. Ask your account manager for more information about Clever’s Single-Sign-On and Clever Secure Sync). 

So, if your classes are centrally managed, the portal can be populated with any existing data. You can also manually add or import pre-existing classes and associate each one with the appropriate group of devices.

Additionally, classroom.cloud’s ‘Connectors’ section helps schools access complementary solutions, supporting anything from digital citizenship and online safety to assessment and more.

Privacy, security and access controls

We respect students’ privacy and their data is only ever used as set out and controlled by you the school. We only work with the services schools ask us to integrate with and we never share any data with third parties, or have ads displayed in the solution.

We ‘ve designed multiple privacy protections into  classroom.cloud so you can be sure that we’re doing all we can to keep students’ data as safe as possible, while providing you with the tools to be transparent about how you use student data.

Within the solution there are several features to protect students’ privacy including:

• a setting to require the student to accept a request to connect.
• a setting to display a message to the student when a connection to their device is active.
• a setting to display a message to the student when they are being viewed.
• the ability to restrict the days or hours when a teacher or technician can connect to a student device. (This can additionally be set to only include term days and, if you have multiple school sites, these can be set at an individual site level.)

In addition, the Audit Log tracks any configuration changes the system administrator makes. These audit log entries cannot be disabled or deleted, so you have evidence of all setting changes. Read our Privacy by Design document for more details.

classroom.cloud is available in the Microsoft Azure Marketplace, an online store providing applications and services for use on Azure.

Classroom Instruction tools
Online Safety tools
IT Management tools
School-wide benefits
Chrome support
Windows support
Integrations