What’s new in classroom.cloud?
Check out the last features and enhancements recently added to classroom.cloud.
iOS Student v1.10.0002 (Sept 2023)
Enhancements
iOS Student
- Support for the latest keyword libraries including the new Ukrainian language pack.
Fixes
iOS Student
- Resolved an issue where dark mode would not display Report Concern text.
- Resolved an issue where live student requests for help would be deleted at the teacher console if the iPad disconnected from the teacher.
- Resolved an issue where lock device commands sent by the teacher would not be recognized if the iPad currently had other classroom.cloud features in use.
- Resolved an issue where devices in a locked state remained locked when the teacher starts a chat session.
- Resolved an issue where submitted student concerns were being duplicated in the web portal.
Web Portal v1.27.2 (Sept 2023)
Enhancements
Teacher Portal
- The share teacher screen feature has been enhanced to ensure teaching time can be maximized. Students will no longer need to click a prompt to start the screen share.
- In addition to the above, students will no longer be prompted to close the browser tab when the teacher ends the screen share.
Fixes
Admin Web Portal
- Resolved an issue when exiting the Teacher Console where the Web Portal was not retaining the currently set language and would return to the default system language.
- Resolved an issue where automated Power On schedules at site level would not always triggerand wake-up the required student devices.
- Corrected some French translation issues on the Power On device list page.
- Resolved an issue where Power On was not available for Windows devices in the Inventory component.
Windows Student v1.85.0002 (Sept 2023)
Fixes
Windows Student
- Resolved an issue opening the Online Safety Resources list in Internet Explorer. The list will now successfully open in the users default browser.
- Resolved an issue where the student was randomly showing as disconnected when previously connected to a teacher
Web Portal v1.27.1 (Aug 2023)
Enhancements
Admin Web Portal
- Power Management settings (General tab) now includes the option to disable Power On from your power management policy. If disabled, when setting your power schedule times, the Power On slider will be greyed out.
- A number of additional pages across the portal now include the Device Group column, enhancing your ability to sort, filter, and group data by device group – Acceptable Use Policies, Inventory, Activity, Phrase Matches, and Concerns. Please note – data already reported prior to this release will show the device group status as Unavailable.
- Refreshed Export data to csv icon added to relevant pages – Inventory, Acceptable Use Policies, Activity monitoring, Phrase Matches.
- Additional documentation is now available to help configure classroom.cloud to integrate with CPOMS. A link to the new guide has been added to the CPOMS integration settings page in the portal.
Fixes
Admin Web Portal
- Resolved an issue where the legend colors were not being printed correctly when printing charts.
- Resolved an issue where the Google integrations tile was appearing in error for Online Safety Administrators.
- Resolved an issue where organization administrators could not view Acceptable Use Policy acknowledgements.
- Resolved an issue where certain filter options were not displaying the correct Acceptable Use Policy data.
- Resolved an Acceptable Use Policy formatting issue where additional blank lines were being incorrectly displayed at the recipient’s devices.
- Updated device views to default to being sorted alphabetically by device name.
- Updated Power On device lists to be sorted alphabetically.
- Updated the platform tiles on the installers page to indicate that each tile is clickable when moused over.
- Resolved an issue with CPOMS integration where sending details of a student concern or phrase match would error if no username was selected.
- Resolved an issue where macOS and virtual machines were not displaying the correct device icons.
- Updated wording of the first setting on the CPOMS and MYCONCERN integration pages to indicate that student concerns as well as phrase matches can be shared with the two third-party apps.
- Resolved an issue where a newly added organization administrator would get logged out of theportal when selecting the Audit Log component.
- Resolved an issue where the time logged for Activity data was an hour earlier than it should be.
- Resolved an issue where the currently selected state of checkboxes for Activity monitoring was not being retained correctly.
- Extended the character limit on Domain verification to allow longer domain names to be used.
- Updated the Acceptable Use Policy creation page to allow different fonts and sizes to be used.
Chrome Student v2.86.0.0 (Aug 2023)
Fixes
Chrome Student
- A number of language formatting/character corruption issues have been resolved when distributing Acceptable Use Policies (AUPs) to student devices.
- Fixed a line break formatting issue where additional lines were being incorrectly displayed in the delivered Acceptable Use Policies.
- Resolved an issue in Acceptable Use Policies where the acknowledgement tick/text box was being enabled before the recipient had scrolled to the bottom of the document.
Windows Student v1.85.0001 (Aug 2023)
Fixes
Windows Student
- Resolved a database issue that was preventing certain student devices being registered correctly.
- Resolved an issue in hardware inventory where the number of processor cores was being incorrectly set to 1 on AMD Systems.
Web Portal v1.27 (July 2023)
Enhancements
Admin Web Portal
- Create and assign Acceptable Use Policies (BETA). Newly added to organization and site settings, you can now create custom Acceptable Use Policies and assign them to the required user groups. The Technician menu also has a new Acceptable Use Policies option for tracking acknowledgements. Requires Windows Student 1.85.0000 or higher. Coming soon to Chrome OS student devices.
- Extending the range of power management tools available, you can now Power On supported devices (wired Windows desktops, running the Windows student 1.85.0000 or higher). You can interact with devices individually or in bulk via the devices and inventory pages and create automated power schedules in the Power Management settings. To support this feature, the installers page now offers a Power on client installer utility. This acts as a communication server/gateway between the classroom.cloud web portal and the supported student devices. It therefore needs to be pushed out to an ‘always on’ PC to allow wake-on-lan packets to be sent to managed devices.
- New Domain verification feature added to organization settings. The organization administrator can now verify the school domains to prevent duplicate classroom.cloud accounts being created.
- Newly added Remote Login settings. Enables organization and site administrators to configure remote login support (for student Microsoft accounts) at the Teacher Console. Supports local accounts, Microsoft accounts, Azure AD or On Prem login types.
- To help with the housekeeping of the Online Safety phrase matches and concerns lists, organization, site and online safety administrators can now manually delete phrase triggers and concerns.
- Extending the range of language packs available in the Online Safety component, Ukrainian keyword monitoring can now be enabled.
- Also in the Online Safety settings, the filters option now allows you to remove the default English language pack from the phrase and keyword list to make it easier to identify localized keywords.
- The Audit Log has been updated to record actions taken for the newly added features – acceptable use policy assignment rules changed, keyword triggers and concerns deleted.
Teacher Portal
- New Remote Login icon added to the teacher toolbar allowing the teacher to remotely login Windows student machines (based on how the administrator has configured the option as described above).
Fixes
Admin Web Portal
- Updated the count badge for the Online Safety option on the portal menu to show the combined total of concerns and phrases raised.
- Resolved an issue where some customers would occasionally get a ‘failed to start class’ message in the portal due to a communication error with the students via our gateways.
- Resolved a filtering issue in the Online Safety and Activity components that prevented you from filtering for a specific day.
- To ensure consistency with other features, resolved an issue where Activity data wasn’t filtering by ‘today’ when first loaded.
- Resolved an issue that was preventing other columns in the Inventory table being sorted if the name column had already been sorted.
- Resolved an issue where the teacher role didn’t allow the user to delete previously created classes.
- Resolved an issue where class connection type restrictions applied to teachers were also being incorrectly applied to admin created classes.
- Resolved an issue in General settings at site level where the display name format wasn’t being saved correctly.
- Updated the right-click menu in the Devices and Inventory lists to include the remote ‘watch’ icon for iOS devices.
- To be consistent with other tables, you can now use ‘shift+mouse click’ in the Online Safety component to quickly select multiple rows of data in the Phrase Matches and Concerns lists.
Windows Student v1.85.0000 (July 2023)
Enhancements
Windows Student
- To remove the instances of duplicated Windows students when switching networks, using random Mac addresses, or updating student machines, we have improved the method of identifying a Windows student.
- Ideal for use in a BYOD environment where students may sign into devices with a different account to their Microsoft Email, the Windows student can now be configured via ADMX policy to use Microsoft Teams login email addresses, in turn using this for Teacher Console SIS Connections.
- Support for the newly added Acceptable Use Policy feature. When a user signs in, the Windows student service will check for and display any policies assigned to the user. Depending on how the administrator has configured the policy assignment, the recipient will either need to enter their name or tick a box to confirm they have read the policy.
- Support for the newly added Remote Login feature.
- Support for the newly added Ukrainian keyword list and updated English database.
Fixes
Windows Student
- Resolved an issue where Activity view would occasionally link to the wrong URL when accessing via the Internet usage page.
- Resolved an issue that was preventing school techs from remote controlling a Windows student device when it was first started after shutdown.
- Resolved an issue where it was still possible to access Bing AI and Search features in Microsoft Edge when Internet restrictions were applied by the teacher.
- Resolved an issue where Device Auto Assignment rules were failing because the student was not returning details of all AD groups that it was a member of.
- Resolved an issue with Firefox Kiosk mode where students were able to bypass Internet restrictions applied by the teacher.
- Resolved an issue where ‘Block All’ web restrictions would not prevent students accessing websites from searches within Microsoft Word.
Chrome Student v2.85.0.0 (July 2023)
Enhancements
Chrome Student
- Support for classroom.cloud’s newly added Acceptable Use Policy feature. When the user signs into a Chromebook, any policies requiring their attention will automatically appear.
- Support for Ukrainian keyword monitoring.
Web Portal v1.26.5 (June 2023)
Enhancements
- Newly added Reset Student Password feature (currently Microsoft credentials only). Two new settings have been added to the web portal enabling administrators to configure classroom.cloud to allow teachers to reset student passwords in the Teacher Console. A new Reset Password tab has been added to Microsoft Integrations settings enabling you to generate a ‘service account link’, used to sync classroom.cloud with a service account in your AD environment dedicated to password reset. Secondly, a new Reset Password tile has been added to the main settings page enabling you to enable/disable the feature and enter details of your AD groups to create an ‘Allowlist’, ensuring the relevant student accounts are known when a teacher is asked by a student to reset their password.
- The online safety phrase matches and concerns lists will now include the online safety group that each incident is assigned to (if applicable). You can also group and filter the lists by online safety group. Historical incidents triggered before this update will show as Unassigned. The group name will also be included when sending notes to CPOMS and MYCONCERN.
- To enhance the delivery of online safety alerts to the required staff, the Online Safety Alerts option has been added to the Online Safety Group settings. When applying the group settings, you will now be able to specify the online safety user who should receive alerts for any triggers made by students who are members of the specified groups.
- Improved grouping of menu items in the portal interface. Online Safety and Technician dropdown options have been added to the main menu. Relevant components – phrase matches, concerns, inventory, activity – are now grouped within each menu option for ease of access.
- Drop-down menu items within each portal component are now displayed in alphabetical order. The associated tiles (settings, sites etc) for each option will also now be shown in alphabetical
order. - We are delighted to welcome PAGS to our family of third-party connectors. PAGS is the special education needs (SEN) management platform that takes care of your school’s admin work so you can focus on the learners’ needs.
- Extended range of Audit Log filter categories added for actions relating to activity monitoring and reset passwords.
- Updated online safety keyword library.
- Please note that the additional functions of Audit Log and Activity Monitoring have required a change to how long we keep your data. Details about this can be found in our Terms of Service and Data Processing Agreement.
Teacher Portal
- Newly added Reset Student Password icon allows the teacher to reset student passwords (as mentioned above, Microsoft only).
- Newly added ‘select all’ students toolbar icon. You can also use the keyboard shortcut CTRL+A.
Fixes
Admin Web Portal
- Resolved an intermittent connection issue where devices were not being updated correctly when exiting a class.
- Updated the right-click menu in the devices view to grey out features not applicable to the selected student.
- Updated Admin Created Classes filters to remove entries that are not used in Admin classes.
- Resolved an issue where moving Admin created classes in the MyClasses view would display an error.
- Resolved an issue where websites being visited on iOS devices would not display correctly at the teacher.
- Added a link to the Apple Store on the iOS student installer page.
- Added a pending status to activity monitor data to indicate that data has not yet been sent by the students.
- Added link to a new User Provisioning guide on the Microsoft Integrations page.
- The Concern contacts settings page now includes the email address for each contact.
- To allow easier identification of teachers when assigning admin created classes, the available teachers email addresses will now be displayed on the Class Management page in
Chrome Student v2.80.2 (June 2023)
Enhancements
Chrome Student
- Support for the newly updated keyword database.
Fixes
- Resolved an issue where online safety keywords typed in Google Docs, GMAIL and Drive were not triggering;
- Resolved an issue that was preventing the teacher being able to chat with students if lock screen feature was active;
- Resolved an issue where Internet activity was not being sent from the student if the device address had previously been included in the Monitored IP Address list but subsequently removed.
macOS Student v1.70.0001 (June 2023)
Enhancements
macOS Student
- Support for the newly updated keyword database.
iOS Student v1.10.0001 (June 2023)
Enhancements
iOS Student
- Support for the newly updated keyword database.
- Added range of commands for use in plist files when deploying the iOS student via MDM tools – Setting to prevent the changing of the asset tag on a device (com.nsl.cloud.assettag); setting to clear the internet history on sign out (com.nsl.browser. clearinternethistoryonsignout).
Fixes
iOS Student
- Resolved an issue where online safety phrases were being sent to the wrong site when using online safety groups.
- Updated the student to receive messages when signed out but still connected to the classroom.cloud portal.
- Resolved an issue where online safety phrase triggers were not sent when the iOS device was restarted for the first time.
- Resolved an issue where the online safety resources list was not showing at the student.
- Resolved an issue where the student app was not sending phrase triggers when using AD user groups as a Online Safety Group rule.
- Resolved an issue where students could still start chat sessions when the portal setting to disable student initiated chats was enabled.
- Resolved an issue where the student app would only load the first website sent to it from the teacher console.
Android Student v1.20.0001 (June 2023)
Fixes
Android Student
- Resolved an issue where students could still start chat sessions when the setting to block student initiated chats was enabled in the web portal.
- Resolved an issue where sending a message via chat would crash the student on Android version 12 or higher.
- Resolved an issue where the student would not always receive messages sent from the web portal.
macOS Student v1.70.0000 (May 2023)
Enhancements
macOS Student
- Report a concern feature now supported. Students can share their concerns with the nominated staff members.
- Support for the newly updated keyword database.
- Support for activity monitoring. Student devices will now send internet, application and login activity to the web portal.
- Student devices can now receive messages sent by Administrators and Technicians direct from the web portal.
- Support for power and inactivity controls. The student can now respond to the automated power off and inactivity schedules created in the web portal.
iOS Student v1.10.0000 (April 2023)
Enhancements
iOS Student
- Student report a concern now supported.
- Support for the newly updated keyword database.
- Support for activity monitoring.
- Support for send message from the Admin Portal as well as Teacher Console.
Fixes
iOS Student
- Resolved an issue where websites could display a ‘browser unsupported’ message in the classroom.cloud browser component of the iOS Student app.
- Resolved an issue on shared iPads where internet history was not correctly removed between each user session.
Web Portal v1.26 (April 2023)
Enhancements
Admin Web Portal
- New addition to the main portal menu, the Activity monitoring tool (BETA) gives admins and technicians a complete view of application and internet usage, and a history of user logins, across the whole organisation or on a site-by-site basis. Each option can be switched on or off in the Activity Monitor settings and you can apply privacy settings to ensure monitoring only takes place within approved school hours/dates and on specified school networks. The activity view offers the usual classroom.cloud search and filtering capabilities and you can also create an exclusions list should you want certain school devices to be ignored.
- Classes Settings now includes a Class Management tab (site level only). This allows administrators to create new classes on behalf of teachers using the device group, student list and device list connection types. The administrator can then assign the class to the required teachers. In the teachers class list, a ‘created by admin’ icon will highlight classes created using this method.
- Classes Settings also includes a new Teacher Settings tab. This allows the admin to set the default behaviour (on or off) of the Student Toolbar option when a teacher starts a class. If the toolbar is disabled by the admin, the teacher can still switch it back on in the Teacher Console if required for a specific lesson. When the toolbar is active, the admin can decide if it is visible full size across the top of the student screens (Windows student only) or is auto-hidden so as not to use screen space. Students can then expand the toolbar as required by mousing over the top of the screen.
- Continuing with Classes Settings, the General tab (organisation and site level), and relevant if you import your class lists from School Data Sync and Teams, now includes the option to exclude certain classes being pulled in by entering a class prefix. For example, to ensure archived/redundant classes are ignored by classroom.cloud.
- Adding to the list of actions available in the devices and inventory pages, the send message feature has now been added to the portal. Ideal for broadcasting key network, system or emergency information in an instant to connected devices (maximum of 100 devices at a time).
- To date, the recently added Azure AD User Provisioning integration has only been available on request. From version 1.26, this will now be enabled by default.
- The Audit Log will now record actions relevant to the new activity monitor and send message features – monitoring hours changed, application monitoring disabled, details of sent messages etc.
- Additional filter option now available across the portal enabling you to filter lists on a rolling 30 day basis.
Fixes
- Resolved an issue where a user was able to view activity data for a site they weren’t assigned to.
- Removed the limit on how many teachers an admin created class can be assigned to (previouslylimited to 50 teachers).
- Resolved an issue when adding Admin created classes where teacher accounts with a status of invited were being incorrectly displayed for selection.
- Resolved an issue where you were not able to select classes for a site when using the left hand menu.
- Resolved an issue where changing default user language as a site admin returned an error.
- Resolved an issue where duplicate example classes were being created for teachers who had access to multiple sites. The option to create example classes has now been removed from the Classes Settings. Superceded by the Admin created classes facility.
- Resolved an issue where Microsoft integration would fail to set enabled status correctly.
- Corrected the sorting of safeguarding categories to be in alphabetical order.
- Resolved an issue where wellbeing keyword triggers were not having the correct colour applied in the safeguarding phrase cloud.
- Resolved an issue where the mouse pointer was not displaying correctly when attempting to remote control a student device.
- Resolved an issue where an error message would appear when updating the unassigned devices count.
- Updated the posting of safeguarding triggers and concerns to MyConcern and CPOMS to use 24 hour time format.
- Updated the context actions menus for devices and inventory pages to have a consistent layout.
- Resolved an issue where previously collapsed safeguarding keyword categories in the list view would expand after reviewing a keyword rather than retain the previous state.
- Updated the URL for Persona Life in the connectors list.
Windows Student v1.75.0000 (April 2023)
Enhancements
Windows Student
- Support for the newly updated keyword database.
- Support for activity monitoring.
- Support for send message from the Admin Portal as well as Teacher Console.
- Updated the student to support lock mouse/keyboard and touchscreens when the teacher locks a device (Not supported on Windows 11SE).
Fixes
Windows Student
- Resolved an issue in power management policies where inactivity controls were causing student machines to beep every 30 seconds if the lock option was in play.
- Resolved an issue where the chat window would not appear on a Windows 11 machine after the teacher had locked and unlocked the student.
- Resolved a ‘High CPU’ usage issue on an on-prem AD domain controller when the student was trying to determine which AD groups it was a member of.
Chrome Student v2.80/v2.80.1 (April 2023)
Enhancements
Chrome Student
- Support for the newly updated keyword database.
- Support for activity monitoring.
- Support for send message from the Admin Portal as well as Teacher Console.
Fixes
- Resolved an issue where it could take two attempts to retrieve latest inventory data from chrome OS devices.
- Resolved an issue where the ‘random select’ dialog was not auto-closing at the student.
- Fixed an issue where students on unmanaged chromebooks were being enrolled in the portal when using a managed user account.
iOS Student v1.10.0000 (April 2023)
Enhancements
iOS Student
- Student report a concern now supported.
- Support for the newly updated keyword database.
- Support for activity monitoring.
- Support for send message from the Admin Portal as well as Teacher Console.
Fixes
iOS Student
- Resolved an issue where websites could display a ‘browser unsupported’ message in the classroom.cloud browser component of the iOS Student app.
- Resolved an issue on shared iPads where internet history was not correctly removed between each user session.
Web Portal v1.25.1 (March 2023)
Enhancements
Admin Web Portal
• Newly added in version 1.25.1, Power Management Settings (site level only) now includes a Device Exclusions option allowing you to specify devices (Windows only) to be ignored when automated power off or inactivity schedules are enabled.
Fixes
Admin Web Portal
• Fixed an issue where the process to pull in user profile photos (for Report a Concern contacts) from Microsoft or Google would error, rather than ignore, when an external single sign on account could not be found for one or more users.
• Fixed an issue where the telephone number and password text was obscured by overlapping text on the account creation pages.
• Resolved a conflict where turning on Power Management in the settings could disable Inventory settings.
Teacher Console
• Fixed an issue where the show teacher screen command would not launch correctly if using Chrome and Edge browsers 110.
Web Portal v1.25 (Feb 2023)
Enhancements
Admin Web Portal
• New Power Management Settings added at organization and site level. Adding to the options classroom.cloud users have to power off, restart and logoff devices, these new settings give you the ability to create automated Power Off schedules and introduce Inactivity controls (Windows
Student v1.70 and above).
• Adding to the standard search facility, the Devices pages now include the option to filter the displayed information – by Device Group, OS name, Device Status or Last Connected date.
• An extended range of categories will now be recorded in the Audit Log. Includes Online Safety, Power Management and Remote Control related actions.
• A new ‘time slider’ replaces the clock method when setting school hours and time schedules in the Privacy and Online Safety settings. The new Power Management settings also use this method when applying Power off and Inactivity controls.
• The Report a Concern Settings now include an additional tab, Categories (Organization level only). Allows you to add to the default list of online safety categories, Bullying, Drugs etc, by adding your own custom items. When reviewing student concerns, you will then be able to select from a wider range of categories, bringing better focus to the root cause of each incident.
• New Wellbeing category added to the Online Safety keyword library providing for more focused monitoring of terms relating to mental health. As well as newly added phrases, the category also incorporates some of the terms previously assigned to Suicide and Self Harm.
• Also added to the Online Safety component, a Dutch language pack is now available.
• Newly added email alert will provide Administrators with details of User Provisioning failures.
• Enhanced the User Provisioning service to allow previously created classroom.cloud Microsoft accounts to be converted to provisioned accounts (User Provisioning is enabled on request. Please contact our support team for more information).
Fixes
Admin Web Portal
• Updated User Provisioning rules to allow checking of email domain, job title, department, and company name.
• Resolved an issue where Device Status for macOS devices did not show as ‘In tech session’ when a remote connection was in progress.
• Resolved an issue in the Online Safety list view where the Source column would disappear when using the Group by option.
• Resolved a formatting issue on the account creation and login pages when using Chrome OS where password and email fields were overlaid.
• Resolved an issue when determining which Teams classes were the correct ones to display for classroom.cloud users.
• Fixed an issue where a ‘Bad request’ error appeared when assigning Online Safety contacts to Online Safety groups.
• Fixed a timeout issue when attempting to change the status of large volumes of keyword triggers in bulk.
• Fixed an issue with Teams classes not connecting to students that are part of a secondary domain.
Teacher Console
• Resolved an issue where the console could not connect to classes using the device groups or device lists connection method due to a deadlock.
Windows Student v1.70.0000 (Feb 2023)
Enhancements
• Updated online safety keyword libraries including support for the new Wellbeing category and Dutch language pack.
• The student will now respond to the automated Power Off and Inactivity schedules created in the Admin Web Portal.
Fixes
• Resolved an issue where the Online Safety Resources would not be displayed at student if phrase matching was disabled.
Chrome Student v2.70.0.0 (Feb 2023)
Enhancements
• Updated online safety keyword libraries including support for the new Wellbeing category and Dutch language pack.
Fixes
• The student will now maintain previous lock status for 30 seconds by default. This can be customised by setting the ‘unlocktimeout’ value in the Student JSON configuration used in the Google Admin Console.
Android Student v1.20.0000 (Feb 2023)
Enhancements
• Admins and school techs can now view a real-time hardware and software Inventory for each Android device in the classroom.cloud web portal (Minimum supported Android version is now v9 to support hardware and software Inventory).
Fixes
• Fixed an issue where the student screen would not display the lock image when sent by the teacher.
• Resolved an issue where the student would show the incorrect status in devices view when a remote session was in progress.
• Fixed an issue where screen share would not work at Android 9 devices.
• Resolved an intermittent crash on attempting to open the student on Android 12 devices.
macOS Student v1.40.0000 (Feb 2023)
Enhancements
• Updated online safety keyword libraries including support for the new Wellbeing category and Dutch language pack.
• Teachers and technicians can now view specific monitors on a multi-monitor configuration where a Mac Student is installed.
• Updated the Application Restriction dialog to display the icon of the Application.
Fixes
• Fixed an issue where duplicate system tray icons were displayed when first installed.
• Resolved an issue where the Student would occasionally not connect back to the portal when privacy settings were enabled.
• Fixed an issue where the Student would not return the logged on user to the portal.
• Fixed an issue where the Student dialog was not updating correctly when connected to a teacher if previously opened by the user.
• Fixed an issue with student not loading before logon when installed on macOS 12 (Monterey).
Web Portal v1.24.5 (Nov 2022)
Enhancements
Admin Web Portal
• Newly added to Microsoft integration settings*, you now have the ability to integrate classroom.cloud with the Azure AD user provisioning service (if in use within your organization). Centrally manage accounts in the Azure portal, ensuring classroom.cloud is always in sync with your Azure AD environment. Create user provisioning rules* in the classroom.cloud portal to determine which sites and user roles are assigned to each user when they sign in.
* The user provisioning options are disabled by default but can be made available on request if you wish to use this service. Please contact our support team who will be happy to guide you through the setup process.
• In addition to displaying the device type/OS logo, an additional column, OS Name, can also be added to the device list pages (using the Manage Columns option).
• In this update we welcome two new resources to our Connectors family – Frog and Times Tables
Rock Stars (TTRS).
Fixes
Admin Web Portal
• Resolved an issue where manually edited device details would not be reflected in inventory views if the component was disabled at the time and later activated.
• Resolved an issue on the iOS student installer page where the app store link was missing.
• Resolved an issue where color picker for inventory categories was not displaying correctly.
• Resolved an issue in software inventory import/export where some of the column headings were not displaying correctly in the csv file.
• Resolved an issue where the power off option was being applied to all connected devices rather than selected ones onl
Teacher Console
• Resolved an issue where the Teacher Console was only displaying a maximum of 30 students for Google Classroom classes.
• Resolved an issue where the classes view became corrupted when using more than 100 characters in the class description.
• Resolved an issue where you could create a student list class that contained no students.
• Resolved a character corruption when using cut/paste in the send message option.
Windows Student v1.60.0002 (Nov 2022)
Fixes
• Resolved an issue in the Software Inventory component where the application install dates were displaying incorrectly.
• Resolved an issue where blank thumbnails were displaying in the Teacher Console when connecting to devices running Windows v11 22H2.
• Resolved an issue where the student was not sending online safety and inventory data if the account settings were applied by group policy.
Chrome Student v2.60.4.0 (Nov 2022)
Fixes
• Resolved an issue where the Chrome OS student would not appear in the classroom.cloud web portal if it had previously been removed and later re-installed.
• Resolved an issue where Chrome OS students were not being assigned correctly to device groups when auto device assignment rules were being used.
Web Portal v1.24 (Oct 2022)
Enhancements
Admin Web Portal
• The newly added Audit Log component provides a record of actions, and changes made in the portal – user login/logout, license updates, changes to site details, and more. As with all classroom.cloud features, the list can be searched, and filtered, and you can also export to file.
This is currently a BETA version as we continue to evolve the range of options reported.
• Added ability to auto-assign devices to a device group. Available at site level in Device Group Settings, the Device Auto Assignment feature lets you create rules (for example, based on AD Groups, OS name, or Google organizational units) that are checked when newly enrolled student devices appear in the unassigned devices list. If one of the rules matches with the device(s), it will be automatically assigned to the nominated group.
• In these energy-conscious times, switching off unused devices is a no-brainer! From the devices list, and, hardware inventory table, you now have the ability to Power off devices, individually or in bulk. In addition, ideal when providing remote support for a student, you can also Restart, or Logout the selected device.
• During a remote control session, you can now view specific screens on multi-monitor enabled systems (Windows Student).
• For added identification, the devices list now includes the logged-on student name alongside the machine name (requires Chrome Student 2.60.3.0 or higher, Windows Student 1.60.0000 or higher).
• The devices list also offers a newly added device status. When a connected student device is being viewed/remote controlled, the status will change to In tech session for the duration of the session.
• When reviewing reported student concerns in the online safety component, you can now flag a concern as a false alarm.
• The student report a concern form will now include the job title of each of the concern contacts.
Teacher Web Portal
• The Power off, Restart and Logout options have been added to the Teacher Console toolbar. And, as outlined above, are also available when viewing/remote controlling a student device.
• Also inline with the above, the remote view window offers teachers the ability to switch screens on multi-monitor enabled student systems (Windows Student).
Fixes
Admin Web Portal
• Resolved an issue where iOS devices would not display the Apple icon in the device lists.
• Resolved an issue where the latest version of Microsoft Edge was not applying the correct ‘obfuscate images’ behavior when trying to view triggered online safety videos. Videos remained blurred when selecting to view them.
• Resolved an issue importing Technician users where the import would fail to create the role if more than one user was added to the csv file or import dialog.
• Resolved an issue where a Technician could open multiple remote control sessions to the same student.
• Resolved an issue where the My Classes class last used time was not respecting the local time zone.
• Resolved an issue where you could receive duplicate import user emails.
• Resolved an issue where exporting a Software Inventory would not generate the csv file.
• Resolved an issue where a student device joining a class late would not be locked if the teacher had enabled lock for the rest of the class.
• Resolved an issue where attempting to delete a user would generate an error.
• Resolved an issue for Bulk Import Users where failures were not getting reported in the email report.
• Updated the behavior when rearranging class tiles to allow SIS classes to be moved.
Windows Student v1.60.0002 (Nov 2022)
Enhancements
• Newly added support for the Power off, Logout and Restart commands.
• To support the new Device Auto Assignment feature, the student device will now report the AD Organizational Unit or AD Group it is a member of to allow the web portal to automatically place it in a device group based on the configured rules.
• As mentioned above, support has been added in the portal for multi-monitor enabled student devices.
Fixes
• Resolved an issue where the Windows Student would not accept connections after being used with a School Data Sync class.
• Resolved an issue where a parameter incorrect message was being displayed when a software inventory was being gathered.
• Improved the handling of time restrictions for phrase matching when student is disconnected from the portal.
• Resolved an issue where a duplicate student would appear after upgrading a previous installation using a USB Dock.
Chrome Student v2.60.3.0 (Oct 2022)
Enhancements
• To support the new Device Auto Assignment feature, the student extension will now report the Organizational Unit that the device is located in, allowing the web portal to automatically assign it to a device group.
Fixes
• Refreshed the screen lock image to match other platforms.
macOS Student v1.35.0000 (Sept 2022)
Enhancements
• Added support for the Inventory component. The Admin Web Portal will now retrieve a comprehensive hardware and software inventory from macOS devices.
• Added support for Keyword Monitoring. The Online Safety component will now collect keyword triggers from macOS devices.
• Students will also be able to access the Online Safety Resources list.
Web Portal v1.23 (July 2022)
Enhancements
Admin Portal
• Extended range of features now available to classroom.cloud portal users assigned the Technician role. Provides access to the Devices and Users lists (Users page read only). This will give school techs the ability to move enrolled devices from unassigned status to a device group, and offers an additional method for viewing and remote controlling devices (as well as from the Inventory tables).
• Customized Report a Concern settings can now be applied to individual Online Safety Groups.
• User profile photos will now show next to the staff nominated as ‘concern contacts’ on the student Report a Concern form, as well as in the web portal where the use of SIS photos is enabled in User Profile settings (currently Microsoft and Google SSO credentials only).
Fixes
Admin Web Portal
• Improved the error messaging when attempting to remove ‘concern contacts’ who have active concerns assigned to them.
• Improved processes to ensure Report a Concern form cannot display at student devices until at least one concern contact has been added.
• Wording revised for the ‘Create default class from device group’ option in Classes Settings. Now confirms that it is only the first device group created in a site where this applies.
• Improved the error messaging when validating the integration with Microsoft and CPOMS.
• Resolved an issue where Online Safety users could view all student concerns for the site, not just the ones assigned to them.
• Resolved an issue where changes to the report a concern configuration settings were not always being dynamically received at student devices.
• Resolved an issue that was preventing Online Safety Admins creating Online Safety Alerts.
• Resolved an issue where MYCONCERN and CPOMS columns were being displayed in Concerns view when the integration settings for these two apps were disabled.
• Resolved an issue where filtering the Concerns view by the ‘assigned to’ category displayed invalid users.
• Improved messaging added to Report a Concern settings at organization level to confirm concern contacts can only be set at Site level.
Windows Student v1.50.001 (July 2022)
Enhancements
• Inline with the above, support added for concern contacts profile photos on the student Report a Concern form.
Fixes
• Report a Concern form updated to allow students to ‘anonymously’ submit their concerns.
Chrome Student v2.60.1.0 (July 2022)
Enhancements
• Support added for concern contacts profile photos on the student Report a Concern form.
Fixes
• Report a Concern form updated to allow students to ‘anonymously’ submit their concerns.
Web Portal v1.22 (July 2022)
Enhancements
Admin Portal
• Newly added Concerns feature added to the Online Safety component. Enables nominated administrators and online safety users to review and manage concerns reported by students. (Windows and Chrome OS students supported in this release). Administrators can enable this feature and add ‘concern contacts’ in the new Online Safety – Report a Concern settings. Our Online Safety Admin and, for concern contacts, Online Safety User guides provide full details.
• The Microsoft Integrations settings now allows you to switch on additional Microsoft permissions, enabling you to pull in Teams classes and student photos. (classroom.cloud will only pull in the classes you created using the ‘Class’ team type. Other Microsoft team types are not currently supported.)
• My Classes now includes a new Filters button enabling you to search a class list by last used date, subject and connection type.
• Improved sorting of class lists. You can now sort class lists, in both tile and list view, by dragging and dropping the class to the preferred position. (The previous PIN/favorites option has been removed.)
• The Users list (organization and site level) now includes the option to resend the invite email in bulk to colleagues who have not activated their accounts in a timely fashion. In addition, you can now delete users or temporarily disable accounts in bulk.
• Software Inventory now includes the option to Group by application category.
• ‘Mote’, the instant voice messaging tool, joins our growing family of useful third-party Connector links.
• The recently added Chinese language pack now includes an extended range of online safety keywords and phrases.
Fixes
Admin Web Portal
• Fixed an issue where ClassLink integration stopped working.
• Improvements made to the search mechanisms when searching Teams channels/chats.
• Fixed an issue where the profile settings for a newly created online safety administrator were not displaying correctly.
• Fixed an issue where an error message incorrectly appeared when attempting to delete classes when signed in with certain user roles.
• Improved scroll bar behavior when viewing long lists of data. For example in the users and devices lists.
• Fixed an issue where the online safety phrase cloud would not automatically refresh when changing the status of a phrase and closing the window.
• Fixed an issue in My Classes list view where clicking on column titles wasn’t sorting the list into ascending or descending order.
• Resolved an issue where it was not possible to delete a user due to a teacher session being incorrectly shutdown.
• Resolved an issue where deleted user defined keywords and phrases reappeared in the list when a new phrase was added.
• Added an error message to indicate when a subscription has expired when attempting to add a device to a device group.
• Added an appropriate error message to display when you attempt to create a class using the device group method but you have not created any device groups.
• Corrected some Dutch translation issues in online safety component.
Teacher Portal/Console
• Fixed an issue where students using the Edge browser could use the sidebar to bypass internet restrictions.
• Corrected some translation issues in web and application monitoring in French version.
Windows Student v1.50.000 (July 2022)
Enhancements
• Support for the newly added Concerns feature. If the Online Safety component is enabled in your classroom.cloud account, the Report a Concern option will be available to students in the system tray, and, if enabled by the administrator, via a desktop shortcut.
Chrome Student v2.60.0 (July 2022)
Enhancements
• Support for the newly added Concerns feature. The student extension will now include the Report a Concern button.
Fixes
• Resolved an issue where online safety resources were not displaying correctly on Chrome OS 102 or higher.
Web Portal v1.21 (May 2022)
Enhancements
Admin Portal
• Classes Settings now includes a Subjects tab. Allows you to personalize the list of subjects that are available to choose from when creating a class. Subject names in the pre-defined list can be edited or hidden. You can also add user-defined subject names.
• Updated Online Safety keyword libraries including the addition of a Chinese language pack.
• When creating or editing a Device Group you now have the option to prevent classes from being able to connect to the devices in the group – groups that only admins or technicians need to connect to. Teachers can still connect to the devices if creating a class using one of the alternative connection modes.
• Added support for Windows 11 SE.
• The Invite User page now includes a Login Provider option (Microsoft, Google, ClassLink, Clever). Allows you to confirm where users will be using third-party login credentials, streamlining the account creation process for the new users. Update User page allows you to change provider but only where the user hasn’t responded to the invite email and activated their account.
• Inline with the above, the bulk import users .csv file now includes the option to add the Login Provider ID where third-party credentials will be used – 1 = Microsoft, 2 = Google, 3 = Classlink, 4 = Clever.
• As well as the relevant login provider logos, the classroom.cloud logo will also be displayed in the users lists to confirm that a user is signing in with credentials created in classroom.cloud, rather than a third-party SIS tool.
• Miscellaneous Settings now includes an option to customize how long the new user Invite Email remains active. Currently you need to resend the email if the user hasn’t activated their account within three days but you can now set this to a duration of your choosing (1-60 days).
• Device Groups (site level) now includes an information (i) button giving you the ability to see how many and which devices are assigned to the group.
• If the classroom.cloud mascot (affectionately known as Bob) who welcomes you to the dashboard and the teacher console isn’t your cup of tea, you now have the option to remove him in the General Settings.
• Newly added option in User Profile Settings allowing you to prevent user profile photos being pulled in from third-party SIS systems (Portal users only, student photos are still managed separately in the Integrations Settings).
Fixes
Admin Portal
• Fixed an issue specific to using Microsoft login credentials in Edge on domain joined devices where “The resource you are looking for has been removed, had its name changed, or is temporarily unavailable” message was shown incorrectly.
• Fixed an issue in Inventory where attempting to view a specific chart segment/slice would display an empty dialog.
• Fixed an issue in Import Users where an incorrectly formatted .csv file would not display an error message.
• Fixed an issue when using the search facility in the devices list where incorrect results were being returned.
• Fixed an issue in the add/edit class page where the subject list was not displaying correctly when language set to Spanish.
• Fixed an issue that was preventing non-Admin users (teachers and technicians) editing their profile.
• Fixed an issue that was preventing Site Admins using the Inventory tool for all sites they have access to.
Teacher Portal/Console
• Resolved an issue where right clicking on a student thumbnail to remove rewards wasnt prompting the teacher to confirm.
• Fixed an issue where ending a class would occasionally sign you out rather than remain in the portal.
Windows Student v1.40.007 (May2022)
Enhancements
• Updated keyword libraries and support for the newly added Chinese language pack.
Chrome Student v2.50.3 (May2022)
Enhancements
• Updated keyword libraries and support for the newly added Chinese language pack.
iOS Student v1.00.0013 (May2022)
Enhancements
• Updated keyword libraries and support for the newly added Chinese language pack.
Web Portal v1.20 (Apr 2022)
Enhancements
Admin Portal
• Hardware Inventory now includes a Bulk Edit Values button. Enables you to manually enter the Manufacturer, Model and Location for multiple devices simultaneously.
• Added ability to pin (freeze) columns in the Hardware Inventory table to improve usability when scrolling across the screen.
• When filtering Online Safety keyword triggers by Site, you now have the option to view multiple sites simultaneously rather than one at a time.
• Extended range of Connectors can now be added to user dashboards – Pobble, OrbitNote, Persona Life Skills, Pickatale.
• Hardware Inventory now supports the latest generation of iOS devices.
• User Profile photos can now be pulled in to the portal when signing in with Google or Microsoft credentials.
• Updated Online Safety keyword libraries.
Fixes
Admin Portal
• Stability improvements to Microsoft Teams integration to ensure consistent recording of keyword triggers.
• Resolved an issue where Microsoft Teams keyword triggers were not picked up after removing users from the Teams exclusion list.
• Resolved an issue where the timestamp in Online Safety alert emails (Microsoft Teams triggers only) was not taking into account day light saving changes.
• Resolved an issue that was preventing account expiry emails being sent.
• Resolved an issue where the Invite Users page was not checking for invalid characters in the email addresses being entered.
• Fixed an issue where the users first and last name were not displayed on password reset emails.
Teacher Portal/Console
• Resolved an issue where screen share was not supported on Edge v100.
Windows Student v1.40.006 (Apr 2022)
Enhancements
• Support for the latest Online Safety keyword libraries.
Fixes
• Resolved an issue where available student devices would occasionally stop connecting to the Teacher Console until the device was restarted.
Chrome Student v2.50.2 (Apr 2022)
Enhancements
• Support for the latest online safety keyword libraries.
Fixes
• Resolved an issue where Audio Device Blocking stops working at the student if you close and open a new Browser session.
iOS Student v1.00.0011 (Apr 2022)
Enhancements
• The app now supports the latest generation of iOS devices.
• Support for the latest online safety keyword libraries.
Fixes
• Improvements made to dark mode support.
• Resolved an issue where devices showed as unlicensed when signed in anonymously.
• Fixed an intermittent crash when anonymous sign in used.
• Fixed an issue where the app would crash if the student signed out and back in while the teacher was using the Get Student Names feature.
Web Portal v1.19.6 (Apr 2022)
Fixes
Admin Portal
• Resolved an issue that was preventing Google integration being set when the impersonation email included numeric characters.
• Fixed a corruption issue (affecting Edge and Chrome on Windows 11) in Add Class when attempting to enter student email addresss using the Student List connection method.
Chrome Student v2.50.10 (Apr 2022)
Fixes
• Resolved an issue where Chrome Student thumbnails in the Teacher Console were not pulling in the correct student details.
Web Portal v1.19.5 (Mar 2022)
Enhancements
• The Watch and Remote Control features are now available for administrators and technicians to use (already available for teachers in the Teacher Console). The devices list (organization and site level) and hardware inventory tables now include right-click support, offering fast access to launch a Watch window to any available device. Depending on the platform, you can also take control of the device. A new Watch/Remote Control icon has also been added to the Devices pages. (Full watch and remote control supported on Windows, Mac and Samsung Android. Watch only supported on Chrome OS and iOS)
• Integrations Settings now includes the option to directly link classroom.cloud to a Google account. Once the required permissions are set in both the web portal and in your Google Admin account, classroom.cloud will be able to pull in additional Chrome OS device and student details to enhance areas such as the hardware inventory table (device manufacturer, model, auto update expiration), include logged in student name in online safety triggers and on student thumbnails in the Teacher Console). This new setting is also where you can now choose whether to
pull in student photos from Google (previously found in Miscellaneous Settings).
• Auto update expiration field added to hardware inventory table to support Google integration as mentioned above.
• The downloadable iOS Student MDM configuration file (plist) now incorporates additional account details within the filename to help identify which site the configuration refers to.
• New Connectors option added to Settings (organization and site level). We have selected a range of useful third-party websites to connect schools with. Simply select the ones you feel would be most beneficial to appear on a user’s dashboard when they sign in to their classroom.cloud account. Ideal for teachers and online safety teams.
• Updated Online Safety Resources list.
• Updates to Data Processing Agreement (DPA). classroom.cloud continues to evolve and with the latest update adding remote management features along with expanding the range of third-party tools we integrate with, it is probably timely to remind you of our committment to protecting your data. Our Data Processing Agreement (along with our Terms of Service and Privacy Policy) can be viewed in full on our website, but the latest DPA revisions are summarized below:
• Additional information on the inclusion of Clever and CPOMS as systems we integrate with.
• Additional information for countries outside of US on legal basis for processing data.
• Clarification on blocking cookies from integrated systems.
• Clarification on contact and technical data.
• Clarification on the rights of data subjects and use of data.
Visit https://classroom.cloud/data-processing-agreement/ to read the full DPA.
Teacher Portal/Console
• As well as guides and brochures, the Teacher dashboard will now include links to any of the Connectors resources enabled in the Settings, as described above.
• Improvements made to the appearance and layout of student tiles in Icons mode.
Fixes
Admin Portal
• Scroll bar added when selecting the devices to be included in a class using the Device List method.
• Resolved an issue where the sign in page displayed two show password buttons when using Edge.
Teacher Portal/Console
• Improved notifications when attempting to launch the Console in a non-supported browser.
Windows Student v1.40.0005 (Mar 2022)
Fixes
Windows Student (v1.40.0005)
• Resolved an issue in Online Safety Privacy Settings (Term Dates) where the current date was not being handled correctly.
• Resolved a conflict where online safety phrases typed or copied to the clipboard were not being recorded if a NetSupport DNA Agent was also installed.
• Resolved an issue where Software inventory was not visible due to unexpected characters appearing in filenames.
• Updated the supplied ADMX templates to allow the specifying of Network adaptors/Mac Addresses to be excluded from the student device registering with classroom.cloud.
• Resolved an issue where you were unable to cancel a Class Code if incorrectly entered by the student.
• Fixed an issue where the Online Safety Resources desktop shortcut was not being removed when you uninstall the student.
• Fixed an issue where turning off ‘Display student desktop shortcut’ for Online Safety resources would also remove the system tray icon.
• Resolved an issue where machines imaged with the same Mac address were overwriting each other.
Chrome Student v2.50 (Mar 2022)
Enhancements
• Support for the new Google integration services to allow additional device and student details to be pulled into the Web Portal.
Fixes
• Resolved an issue where the student device failed to reconnect to the teacher following a WiFi disconnect.
Web Portal v1.19 (Feb 2022)
Enhancements
Admin Portal
• Two additional class connection types are now available in Add Class – connect by device name or student email.
• A new Classes Settings option has been added (Organization and Site level), enabling you to choose which of the connection methods are enabled/disabled. You can also choose whether to allow class rosters to be pulled in from third-party SIS/SMS tools. Connection-related settings (by Device Group and Class Code) previously found in Miscellaneous Settings have been moved to this option.
• Miscellaneous Settings now includes a new feature enabling you to pull in student profile images from third-party tools and show them in the Teacher Console (Icon and Group View). Currently supports Google Classroom classes only.
• If the Online Safety component is enabled, the new Integrations Settings (Organization and Site level) brings together under one roof the options needed to integrate classroom.cloud with Microsoft 365 apps, MYCONCERN and CPOMS.
• The iOS Student Installers page now offers a downloadable MDM configuration file (plist) for use when deploying the classroom.cloud settings to student iPads when using MDM tools.
Teacher Portal/Console
• Support for the new Device List and Student List connection modes.
• As explained above, if the setting is enabled, student icon view and student groups will now display student images pulled in from Google Classroom.
• Battery status will now be displayed for each connected Mac student. Windows Student (1.40.0003)
• Supports the two new class connection types – by device name and Student email.
Fixes
Admin Portal
• Resolved an issue where settings could be changed by users who weren’t members of the site.
• Resolved an issue in Online Safety where certain user roles were restricted in what they could change in Online Safety Groups.
• Resolved an issue where Site Administrators were experiencing issue creating and editing users.
• Resolved an issue where CPOMS integration wasn’t returning all student details.
• Date of birth added to aid student identification when sharing Online Safety keyword triggers with CPOMS.
• Resolved an issue in Inventory where Total Storage and Freespace was not displayed in Details View for iOS student devices.
• Introduced checks to ensure at least one site remains when deleting sites.
• Fixed an issue with software inventory categories not displaying correctly in exported files.
• Introduced checks to ensure new Online Safety Resources can’t be added without specifying a region.
• Resolved an issue with Bitlocker status in hardware inventory if you had multiple drives locked.
• Fixed an issue in Inventory where software icons where not shown if the application did not have a version number
• Fixed an issue with Online Safety alerts configured for multiple sites, to ensure that deleting an alert in one site cannot delete it from others.
• Resolved an issue where ‘hidden’ software items were still included when viewing the inventory for an individual device.
Windows Student v1.40.0003 (Feb 2022)
Enhancements
• Supports the two new class connection types – by device name and student email.
Fixes
• The classroom.cloud ADMX template has been updated with two additional policies.
• Fixed an issue that was preventing Class Code connections being cancelled.
• Resolved a conflict where matching online safety keywords typed or copied to the clipboard were not being recorded in classroom.cloud if a NetSupport DNA Agent was also installed.
• Resolved an issue where the Online Safety Resources desktop shortcut was not being removed when the student was uninstalled.
• Resolved an issue where turning off the Display Student Desktop Shortcut for Online Safety Resources was also removing the resources icon from the system tray.
• Resolved an issue where updating the student on Windows 10 devices would occasionally result in a crash.
Chrome Student v2.40.6.0 (Feb 2022)
Enhancements
• Supports the two new class connection types – by device name and Student email.
Fixes
• Resolved a timing issue where student would not always auto-reconnect to the teacher after a wifi disconnect.
• Resolved an issue where the student would not show as being in class.
• Resolved an issue where the student extension was not handling multiple teacher connections correctly.
Mac Student v1.10 (Feb 2022)
Enhancements
• Supports the two new class connection types – by device name and Student email.
• Enhanced support when setting website restrictions (Approved/Restricted lists) for non-Safari browsers.
• Enhancements made when sharing the teacher screen to ensure it launches in the default browser set at the student device.
• Battery status will now be displayed for each connected Mac student in the Teacher Console.
Fixes
• Resolved a student crash on startup when running on MacOS 12.2.1.
• Fixed translation issues in the German and Turkish installers.
• Resolved an issue where student rewards text wasn’t displaying correctly on certain screen resolutions.
• Fixed a conflict applying website restrictions when NetSupport School for Mac was also installed.
• Resolved an issue where the student would crash on M1 Macs after installation.
Android Student v1.10 (Feb 2022)
Enhancements
• Supports class connections by device name.
Web Portal v1.19 (Feb 2022)
Enhancements
• As mentioned above, a downloadable configuration file is now available on the installers page to help with deploying the required classroom.cloud settings to Student iPads using MDM tools.
• Supports class connections by device name.
Apple iOS Student v1.00.0010 (Feb 2022)
Enhancements
Added support for Webclip shortcuts to open on the classroom.cloud Student.
Support for clickable URL’s sent by the teacher to students during a chat session.
Web Portal v1.18.6 (Jan2022)
Enhancements
Admin Portal
• Designed for school technicians,the newly-added Inventory tool gives you an instant view of the hardware and software installed on each classroom.cloud enabled device. The feature offers a wealth of grouping and filtering options enabling you to drill-down into the hardware and software lists in more detail, as well as the ability to switch between a standard itemized list and a more visual chart view.
• To support the introduction of classroom.cloud’s Inventory tool, a new Technician user role has been introduced. This can be assigned to members of the school’s IT team who do not necessarily require access to the web portals main administrative features. Organization and Site Administrators are automatcially given access to the Inventory tool.
• classroom.cloud can now integrate directly with the CPOMS Online Safety and Wellbeing application. When reviewing a triggered keyword in the classroom.cloud Online Safety component, you can link it to the student in your CPOMS environment – and continue to view the event in both classroom.cloud and CPOMS.
• classroom.cloud also now integrates with the Clever digital learning platform (US schools only). Clever single sign-on is supported by default. To activate and make use of the Clever Secure Sync rostering services, please contact your classroom.cloud account manager.
• A cancel/clear (x) button has been added to all search bars across the web portal.
• A new User Guide specific to the needs of Site Administrators is now available on the classroom.cloud dashboard.
• A number of security enhancements have also been implemented in this release.
Fixes
Admin Portal
• Resolved an issue where organization level settings continued to be inherited by sites after site level changes had been applied.
• Resolved an issue in the users list where a Site Admin user was able to edit the details of an Organization Admin.
• Resolved an issue where the available list of online safety users was blank when deciding who to assign online safety alerts to.
• Resolved an issue where the required technical guides were not appearing on the dashboard for certain users.
• Resolved an issue in the Invite Users option where ‘whitespace’ before email addresses was not being removed.
• Resolved a column reset issue when using the Group By facility in the Online Safety component.
• Resolved an issue with Microsoft School Data Sync integration that was preventing large volumes of classes being fully imported into My Classes.
• Resolved an issue where newly selected Online Safety language packs weren’t being remembered.
• Resolved an issue where the inclusion of the pipe | symbol in custom added online safety keywords was affecting the reporting of phrase matches.
• Resolved a ‘Browser not supported’ conflict in Firefox when starting classes.
• Corrected a missing translation in Online Safety Groups.
Teacher Portal/Console
• Resolved an issue where additional line break characters were appearing in chat messages.
Windows Student v1.40.3.771 (Jan 2022)
Enhancements
• Added support for the new Inventory tool.
Fixes
• Resolved an issue where excessive use of backspace to clear a Class Code caused an error.
iOS Student 1.00.0010 (Jan 2022)
Enhancements
• Added support for the new Inventory tool.
Chrome Student v2.40.4.0 (Jan 2022)
Enhancements
• Added support for the new Inventory tool.
Fixes
• Resolved an issue where triggered Online Safety phrases were not being reported correctly in the web portal.
Apple iOS Student v1.00.0007 (Jan 2022)
Enhancements
Apple iOS Student (01/04/2022 – v1.00.0007 now available in the Apple App Store) The Student app for iOS now includes support for classroom.cloud’s Online Safety tools.
The app will alert nominated staff members when students type or search for any terms that match with those in the classroom.cloud keyword database – providing
online safety indicators for self-harm, bullying, sexual and criminal exploitation and much more.
Students who do feel vulnerable can access via the app a list of relevant online resources should they want to seek external help with a particular problem or concern.
Web Portal v1.18.5 (Dec 2021)
Enhancements
Admin Web Portal
• Newly available in the Online Safety component, Online Safety Groups can now be created to deliver focused monitoring of, for example, specific year groups or students considered vulnerable. Specific settings can be applied to each group of student devices.
• When viewing your Device Groups in list view, you can now sort the list alphabetically by clicking the arrow that appears alongside the column heading Device Group Name.
• Hot on the heels of the recent launch of the Student for macOS, we are delighted to announce a further extension to classroom.cloud’s multi-platform support with the release of the Student app for Apple iOS. Designed for iPad (iOS 11 and above), you can download the app from the Apple App Store or use the direct store link provided on the iOS Installers page in the web portal. Once downloaded, you simply use the app’s ‘Scan QR Code’ option to scan the code provided on the iOS Installers page to enroll the device into your classroom.cloud environment.
Teacher Web Console
• Right-click context menus (when in Thumbnail, Icon and Details view) now offer additional shortcuts to the most commonly used teacher features – lock/unlock and rewards.
• The currently selected state of the Student Toolbar (on/off) will now be remembered for each teacher when exiting a class. The same state will then be applied to each subsequent class the teacher launches.
• The Random Select ‘warning’ sound that plays at student devices can now also be toggled on or off at the teacher machine.
Fixes
Admin Portal
• Fixed an issue where users do not get removed from the users list after appearing to be successfully deleted.
• Fixed an issue where student devices remained in a connected state after device deleted from the web portal.
• Updated the warning that appears if you attempt to add duplicate custom defined Online Safety keywords.
• Fixed an issue where Online Safety keyword matches weren’t being triggered correctly from Microsoft 365 applications if the keyword priority had been changed.
• Fixed an issue where site administrators were able to grant themselves access to any other site.
• Fixed an issue where site administrators could invite users to join sites that they weren’t themselves a member of.
• Fixed an issue in the School Hours Privacy Settings where the days of the week toggle switch was showing as enabled when the day had been previously disabled.
• Fixed an issue applying the correct user rights when changing a user from a combined Online Safety User and Teacher to just an Online Safety user.
• Updated the mechanism to return the fav icons of websites in the Online Safety resources list.
Teacher Portal/Console
• Fixed an issue when reducing thumbnail size after Scale to Fit would result in student names being truncated or disappearing.
• Resolved an issue where toolbar descriptions were displaying incorrectly when switching from Chat view to Device Control view.
• Fixed an issue where Send Message wasn’t respecting the student selections.
• Fixed an issue in Chat view where right-clicking on a single student thumbnail and selecting send message resulted in the message being sent to all students.
• Fixed an issue where right-clicking on a single student thumbnail and selecting Clear Rewards removed the rewards for all Students.
• Resolved an issue in student groups where Thumbnails were not refreshing when group first created or edited.
• When ending a Share Screen session a more obvious prompt will now appear at the student devices.
• Fixed an issue where the mouse pointer was not showing in the Watch window when attempting to remote control a logged off PC.
• When attempting to run the Teacher Console on an unsupported browser, a “Sorry, your browser is not supported” message will appear.
• Fixed an issue in Device Control view that was preventing restrictions being applied correctly to multiple selected students if a single student had just been chosen for a chat session using the right-click shortcut.
• Fixed issue where Ctrl+Alt+Del and Windows buttons were missing in remote control window for Windows Server 2022 students.
• Resolved an issue where the Watch right-click shortcut option would not be greyed out when the maximum two concurrent watch sessions were already open.
Windows Student v1.40.0002 (Dec 2021)
Enhancements
- Windows 11 support.
- Support for the Student Toolbar enhancement mentioned above.
- Support for the newly added Online Safety Groups feature.
- Updated Online Safety keyword libraries.
- Updated Online Safety resources list.
Fixes
- Resolved an intermittent issue where students weren’t joining the class if using a Class Code.
- Updated prompt displayed when closing a share screen session.
Apple iOS Student v1.0.6 Beta (Dec 2021)
Enhancements
Chrome Student v2.40.2.0 (Dec 2021)
Enhancements
- Support for the newly added Online Safety Groups feature.
- Updated Online Safety keyword libraries.
- Updated Online Safety resources list. Includes a refreshed list of helplines in France.
Fixes
- Resolved an issue where audio blocking stopped working if you closed and opened a new Browser session.
- Updated prompt displayed when closing a share screen session.
- Resolved an issue where large Chrome Student thumbnails were refreshing slowly or on occasions failing to update entirely in the Teacher Console.
Windows Student v1.40.0001 (Nov2021)
Fixes
This latest maintenance update includes the following fixes and enhancements:
- Fixed an issue where the Student would lockup if the WiFi disconnected while the teacher was viewing student screens.
- Fixed a deadlock issue that was preventing Students reconnecting if Windows shut down unexpectedly.
- Fixed an issue where, following a power on, the Student remained in an indeterminate state when attempting to reconnect if the device had previously shut down unexpectedly .
- Resolved an issue where background video recording continued at the Student (using additional CPU) when Keyword and Phrase Monitoring was turned off in the web portal. No data was being sent to the portal.
- Added support for Ctrl+Alt+Del and Windows button in the remote control window for Windows Server 2022 Students.
macOS Student v1.0.0 Beta (Oct 2021)
Enhancements
Adding to the range of supported Student platforms, we are delighted to announce the availability of the classroom.cloud Student application for macOS. This is a BETA release. The macOS Installers page in the classroom.cloud web portal provides the necessary installation files, along with a supporting guide that steps you through the installation process (for a standard install or using a MDM tool).
Web Portal v1.18.2 (Oct 2021)
Enhancements
Admin Portal
• The Online Safety component now provides a list of online support resources (helplines, charities, and support agencies), that can be accessed by staff and
students if external help is required with a particular problem or concern. Staff can also add relevant local agencies to the pre-populated list if required.
• For schools with a MYCONCERN account, you can now directly integrate the app with classroom.cloud. When reviewing a triggered keyword in the classroom.cloud Online Safety component, you can link it to the student in your MYCONCERN environment – and continue to view the event in both classroom.cloud and MYCONCERN.
• The Online Safety settings now offers the option to Obfuscate images when reviewing keyword triggers. When reviewing a triggered event, if you are concerned about exposing a staff member to pictures that might offend or for privacy reasons, you can choose to blur the images or screenshots.
• Updated with latest Online Safety keyword libraries.
Teacher Console
• To maintain student focus during a lesson, the newly added Device Control feature allows the teacher to block the use of USBs, webcams and mute audio at student machines.
• Optimized Thumbnail performance to reduce bandwith usage.
• Shortcuts added to web and app monitoring to allow any currently viewed sites and applications to be quickly added to the approved or restricted list. Right-click on the displayed Fav icon and select Add to approved/restricted list.
• Quick Launch option is now even quicker! Double-click on any URL or App in the managed list to instantly launch the website or app at selected student devices.
• A context menu offering shortcuts to Chat, Watch and Remove student from class is now provided across all the main Teacher Console components. Right-click on a student thumbnail or on their name in list view.
• Newly added Change View toolbar icon provides an alternative method for switching between Thumbnails, Icons and Details mode.
• Ctrl+A keyboard support added to allow for quick selection of all student thumbnails.
Fixes
Admin Portal
• Resolved an issue where a user who had moved site continued to receive Online Safety alert emails for their former site.
Teacher Portal/Console
• Resolved an issue where dragging the mouse to select text for copying in chats and messages wasn’t visibly highlighting the text.
• Resolved an issue where the Message dialog wasn’t closing after the teacher sent the message to students.
• Resolved an issue where App and Web Monitoring toolbar icons were not remaining highlighted when restrictions were active.
• Resolved an issue where student could incorrectly be given access to mouse/keyboard if lock feature is turned on/off during an active watch/remote control
session.
• Resolved an issue where Online Safety keyword triggers were repeatedly sent if a website continually updates the page title.
• Resolved an issue where certain key combinations were not working when using the Windows key during a remote control session.
• Resolved an issue where size of Chat window varied based on the number of students connected.
• Resolved an issue where tooltips in Web and App Monitoring were being truncated.
• Resolved an issue where Rewards issued by the teacher were not being sent to student devices.
Web Portal v1.18 (Sept 2021)
Enhancements
Admin Portal
- The Online Safety component now provides a list of online support resources (helplines, charities, and support agencies), that can be accessed by staff and
students if external help is required with a particular problem or concern. Staff can also add relevant local agencies to the pre-populated list if required. - For schools with a MYCONCERN account, you can now directly integrate the app with classroom.cloud. When reviewing a triggered keyword in the classroom.
cloud Online Safety component, you can link it to the student in your MYCONCERN environment – and continue to view the event in both classroom.cloud and
MYCONCERN. - The Online Safety settings now offers the option to Obfuscate images when reviewing keyword triggers. When reviewing a triggered event, if you are concerned
about exposing a staff member to pictures that might offend or for privacy reasons, you can choose to blur the images or screenshots. - Updated with latest Online Safety keyword libraries.
- The Online Safety component now provides a list of online support resources (helplines, charities, and support agencies), that can be accessed by staff and
Teacher Console
- To maintain student focus during a lesson, the newly added Device Control feature allows the teacher to block the use of USBs, webcams and mute audio at student
machines. - Optimized Thumbnail performance to reduce bandwith usage.
- Shortcuts added to web and app monitoring to allow any currently viewed sites and applications to be quickly added to the approved or restricted list. Right-click
on the displayed Fav icon and select Add to approved/restricted list. - Quick Launch option is now even quicker! Double-click on any URL or App in the managed list to instantly launch the website or app at selected student devices.
- A context menu offering shortcuts to Chat, Watch and Remove student from class is now provided across all the main Teacher Console components. Right-click on a
student thumbnail or on their name in list view. - Newly added Change View toolbar icon provides an alternative method for switching between Thumbnails, Icons and Details mode.
- Ctrl+A keyboard support added to allow for quick selection of all student thumbnails.
- To maintain student focus during a lesson, the newly added Device Control feature allows the teacher to block the use of USBs, webcams and mute audio at student
Fixes
Admin Portal
- Resolved an issue where a user who had moved site continued to receive Online Safety alert emails for their former site.
Teacher Console
- Resolved an issue where dragging the mouse to select text for copying in chats and messages wasn’t visibly highlighting the text.
- Resolved an issue where the Message dialog wasn’t closing after the teacher sent the message to students.
- Resolved an issue where App and Web Monitoring toolbar icons were not remaining highlighted when restrictions were active.
- Resolved an issue where student could incorrectly be given access to mouse/ keyboard if lock feature is turned on/off during an active watch/remote control
session. - Resolved an issue where Online Safety keyword triggers were repeatedly sent if a website continually updates the page title.
- Resolved an issue where certain key combinations were not working when using the Windows key during a remote control session.
- Resolved an issue where size of Chat window varied based on the number of students connected.
- Resolved an issue where tooltips in Web and App Monitoring were being truncated.
- Resolved an issue where Rewards issued by the teacher were not being sent to student devices.
Windows Student v1.40.0000 (Sept 2021)
Enhancements
Windows Student
- Students can now access the newly added Online Safety Resources list via the Student icon in the system tray or a desktop shortcut icon (if enabled by the Admin in the Online Safety Resources settings).
- Support for the latest keyword libraries.
- Support added for the new Device Control component. The student toolbar now includes an icon confirming when USB blocking is enabled.
Fixes
Windows Student
- Resolved an issue where Online Safety keyword triggers are repeatedly sent if a website continually updates the page title.
- Resolved an issue where keyword triggers were not being reported from Windows Server operating systems..
Chrome Student v2.40.0.0 (Sept 2021)
Enhancements
Chrome Student
- Students can now access the newly added Online Safety Resources list via the Student extension.
- Support for the latest keyword libraries.
- A teacher can use the newly added Device Control tools to mute the audio playing in the active browser window on student devices.
- Support added for custom notifications set by an Admin in Device Group configuration advising Chrome students when their device has been connected to or is being viewed.
Fixes
Chrome Student
- Resolved an issue where Online Safety keyword triggers are repeatedly sent if a website continually updates the page title.
- Resolved an issue where keyword triggers were not being reported from Windows Server operating systems..
Windows Student v1.30.0003 (August 2021)
Fixes
- Resolved an issue where the student service on local accounts was not sending triggered online safety keywords to the classroom.cloud Web Portal.
Android Student v1.10.0.0 (July 2021)
Enhancements
- Now supports Remote Control. While watching/viewing a student, if you discover that something needs fixing, you can now take over control of the device. (Remote management currently supported on Samsung devices only).
- Added support for the new ‘Get Name’ feature.
- Newly added Turkish and Hungarian versions.
Web Portal v1.17.1 (July 2021)
Fixes
- Resolved an issue where you could not import users with just a classroom role at org level.
- Fixed issue in the tutor where it was not possible to scroll to see additional students in various views
- Added a Missing translation for “Safeguarding role” to various languages.
Web Portal v1.17 (July 2021)
Enhancements
Admin Portal
- Newly added ClassLink integration allows you to create and sign in to your classroom.cloud account with your ClassLink credentials. ClassLink icon will be displayed in the Users list where applicable.
- The Online Safety roles can now be included when adding classroom.cloud user accounts via the ‘bulk import via csv’ method. The role IDs to use in the csv to identify each role are 4 for Online Safety Admin and 5 for Online Safety User.
- In General Settings – Miscellaneous (Organization and Site level) you now have the option to prevent classes being created manually (My Classes – Add Class) using both the Device Group and/or Class Codes method. This will help avoid conflicts in environments where classes are generally imported into classroom.cloud from third party SIS/SMS applications (Google Classroom, Microsoft School Data Sync, ClassLink).
- A clearly visible count badge is now displayed in the Sites tree view to indicate how many Unassigned Devices are present within each site.
- When reviewing Online Safety keyword triggers, custom progress notes can be added in order to create a useful audit log of each event. The username of the person adding the note will be included. Any changes to the status (New, In Progress, False Alarm, Complete) will also be recorded in the notes.
- Online Safety keyword libraries updated.
Teacher Console
- Inline with the newly added ClassLink sign in capability, you can now import classes from ClassLink as well as Google Classroom and Microsoft School Data Sync. ClassLink icon will be displayed in the class list where applicable.
- Newly added ‘Get Name’ feature lets teachers ask students to register with their names at the start of a class.
- As described above, the ability a teacher has to manually create classes will be determined by whichever Miscellaneous setting(s) the Admin has switched on or off.
- Windows key shortcuts/commands are now supported when remote controlling a student device. ‘Hold Windows Key’ button now available in the View Window.
- New Copy Chat option lets you keep a permanent record of any chat session the teacher has had with a student. Right-click on any message in the open chat window and click Copy Chat to copy the entire discussion to the clipboard.
- The Send Message and Chat features now support text being pasted into the text boxes. Right-clicking in the text boxes will now display the Cut/Copy/Paste context menu.
Fixes
Admin Portal
- Fixed an issue where Last Logon time for users was not displaying as expected.
- Fixed an issue that was preventing updates to the primary Organization Admin user details.
- Fixed an issue where the new Online Safety user roles were not being displayed in the users list Tile View.
- Fixed an issue where exporting/printing of only the selected Online Safety keyword triggers in a list was being ignored.
- Fixed an issue where exporting/printing a table of Online Safety keyword matches wasn’t displaying columns in the order applied in the Manage Columns option.
- Improved navigation to the Online Safety Settings for users assigned one of the Online Safety roles.
- Clicking on one of the Online Safety keyword categories when in Chart View will now display the itemised list of triggers for the chosen category. Matching the behavior used in Phrase Cloud view.
- Fixed an issue where last sort setting used when viewing a table of triggered Online Safety keywords was not being remembered.
- Fixed an issue where incorrect language pack country flag was being displayed when reviewing triggered Online Safety keywords.
- Fixed an issue in the Teams chat monitoring algorithm to restrict the number of false/positive matches caused when checking the relevance of multi-word Online Safety phrases.
Teacher Console
- When remote controlling a student device, the mouse pointer displayed in the watch/view window will now mirror what is shown at the student device.
- Improvements made to the appearance of the watch/view window when using the sizing buttons to increasde/decrease the window size.
Windows Student v1.30.0002 (July 2021)
Enhancements
Windows Student
- Added support for the new ‘Get Name’ feature.
- Updated Online Safety keyword lists.
Fixes
Windows Student
- Fixed an issue where high/urgent priority Online Safety keyword triggers were causing a crash if both classroom.cloud and NetSupport DNA components are installed.
Chrome Student v2.30.2.0 (July 2021)
Enhancements
Chrome Student
- Added support for the new ‘Get Name’ feature.
- Updated Online Safety keyword lists.
Web Portal v1.16.5 (June 2021)
Enhancements
Admin Portal
The Online Safety component can now be configured to connect to your Office 365 Tenancy, enabling you to monitor for keywords and phrases in Microsoft Teams chats and channels.
Teacher Console
While watching a student, the View window now includes a ‘screenshot’ button, enabling you to grab a real-time screenshot of the remote screen. The image will be date and time stamped and include the student’s name.
Fixes
Admin Portal
Fixed an issue that was preventing the teacher sharing their screen in Google Classroom and Microsoft School Data Sync environments.
Windows Student (v1.30.0001)
Fixed a conflict where classroom.cloud was not triggering phrase matches if NetSupport DNA was also being used for keyword monitoring.
Web Portal v1.16 (June 2021)
Enhancements
Admin Portal
- The newly added Online Safety toolkit (optional component) helps keep your online environment protected by monitoring concerning activity, identifying students at risk and spotting trends. It alerts nominated staff members when students type or search for any terms that match with those in the classroom.cloud keyword library – providing indicators for bullying, self-harm, racism, exploitation, and more.
- A number of additional language packs are included to ensure your school can monitor concerning activity in students’ first languages.
- Hungarian and Turkish added to the range of supported portal languages.
Teacher Console
- Newly added Remote Control tools ensure that if you spot something that needs remedying while watching a student screen (currently Windows only), you can now take control of the remote device. An administrator can disable the option if needed.
Fixes
Admin Portal
- Improved formatting of items in the Devices list to eradicate overlapping on smaller resolution screens.
Teacher Console
- As well as displaying the number of requests, the Help Request toolbar icon will now flash to further highlight there are outstanding items needing attention.
- When a student initiates a chat session, a flashing border will now appear around the relevant student thumbnail to better alert the teacher to the request.
- Improved scrolling and formatting of messages introduced into the Chat window to eradicate issues on smaller resolution screens.
- Additional Add Group prompt introduced to the Groups window if no groups currently exist.
- During a student survey, the teacher will now be prompted as to how many students are still to respond.
Windows Student v1.30.0000 (June 2021)
Enhancements
Windows Student
- Added support for the Online Safety keyword monitoring component.
- Added support for teachers to be able to remote control Windows devices.
Chrome Student v2.30.1.0 (June 2021)
Enhancements
Chrome Student
- Added support for the Online Safety keyword monitoring component.
Chrome Student v2.20.3.0 (May 2021)
Enhancements
Offering a fresh design, the latest extension update introduces a new Student Information Bar.
Adding to the existing ‘Chat’ and ‘Request Help’ features, students can now:
- View lesson objectives and learning outcomes (if provided by the teacher) .
- Be advised of the current status of any internet restrictions that are in place.
- Access the list of approved websites for the current lesson.
Android Student v1.00.0.0 (May 2021)
Enhancements
Features supported on Android devices:
- Connect to students on the fly using a Class Code.
- Share your screen (or a selected application) and audio to help explain lesson activities.
- Monitor students’ screens in real time with adjustable thumbnail sizes – or use the Watch Mode to zoom in on an individual student’s screen and discreetly view activity.
- Gain students’ attention by locking their screens.
- Launch a website on students’ devices for a quicker start to the lesson.
- Track students’ understanding and progress in real time using surveys. Additionally, randomly select students to answer a question (Random Select mode).
- Interact using ‘chat’ or support students with help requests – without their peers knowing.
- Assign rewards to students during the lesson.
Web Portal v1.15 (April 2021)
Enhancements
Admin Portal
- Inheriting Settings. When settings (user profiles, privacy, device group configurations etc) have been changed at site level, either for an individual site or across all sites, you now have the option to quickly revert back to using the global settings.
- Installer pages now display the ‘latest version’ number of the Student application. Adds to the recent introduction of the alert provided in the devices list identifying any machines running out of date versions of the student.
Teacher Console
- Share screen feature now offers the facility to separately mute the teachers microphone and/or the audio that might be playing at their PC.
- Send Message dialog now confirms that the unit of measurement for the Timeout is seconds.
Fixes
Admin Portal
- Improvements made to the appearance of the devices list, organization and site level. Platform badges now sit alongside the student application version number.
- Resolved an issue where devices were showing as ‘Out of Hours’ due to the change to British Summer Time not being applied correctly.
- Resolved an issue where in certain scenarios the recently introduced resend invite email option wasn’t working correctly.
- Fixed an issue where the option to resend the invite email was available when the user account was active or disabled.
- Fixed an issue where the Import Users button wasn’t changing color when the interface theme was changed.
- Consistent formatting now applied to the Privacy settings windows at both organization and site level.
Teacher Console
- Improvements made to the appearance and layout of student thumbnails to prevent overlapping when using the zoom facility.
- Improvements made to thumbnail view to allow for better scrolling within the available height of the browser window.
- Improved sound quality when sharing audio from the teacher’s machine.
- Resolved an issue with the appearance of the survey results bar chart where the percentage figure was being truncated.
- Resolved an issue where the Teacher Console would fail to close in situations where there may have be an interruption to service during the lesson.
- Resolved an issue where students were being prevented from joining a class using the recently introduced class code method if the teacher hadn’t already started the class.
- Resolved an issue when working with student groups where a previously selected student, but not assigned to the group, was being retained in memory and therefore being treated as if part of the group.
- Resolved a display issue where the Help Request dialog was appearing behind, rather than on top of, the currently selected group of student icons.
- Resolved a display issue where toolbar icon drop-down lists were hidden if there were no devices in the class.
Windows Student v1.20.0001 (April 2021)
Enhancements
Windows Student
- Newly added ‘Join Class’ desktop shortcut allows students to quickly enter a Class Code as and when provided by the teacher. Administrator’s have the option to enable/disable this option in Device Group settings.
- TLS1.2 support added in addition to TLS1.3.
Fixes
Windows Student
- Fixed an issue where student connections were intermittently failing when the site
had more than nine device groups present.
Chrome Student v2.20.2.0 (April 2021)
Enhancements
Chrome Student
- Enhanced platform detection to ensure any devices not running Chrome OS are not registered in the portal.
Fixes
Chrome Student
- Resolved an issue where Chrome student always displays as “Out of Hours” when more than one set of dates is entered under the privacy settings.
- Resolved an issue where Chrome student always displays as “Out of Hours” when more than one IP address range is entered under the privacy settings.
- Resolved an Intermittent issue where Chrome student would fail to connect when re-opening Chromebook.
- Fixed an issue where the Tutor cannot connect to Chromebooks on end date of a term.
- A range of fixes have been introduced that improve the reliability of student connections.
Web Portal v1.14 (March 2021)
Enhancements
Admin Portal
- The User Profile icon in the top right of the web portal now includes the ability to change your classroom.cloud password.
- The Devices list (Organization and Site level) will now highlight and prompt you to upgrade any devices that are running an old version of the Student application.
- The Users List (Organization and Site level) now includes the option to resend the invite email to users who are yet to respond to the original.
Teacher Console
- The Add Class option in My Classes now offers a second method for connecting to student devices. Connect by Class Code (a 6-digit code shared with students that establishes the connection with the teacher) is ideal when student devices are moving between classrooms and therefore making it difficult to connect to a single pre-defined Device Group.
- Your classroom.cloud Serial Number will now be displayed at the bottom left of the portal alongside the version number. (Teacher accounts only)
Fixes
Admin Portal
- Change of behavior when using the Import Users in bulk facility. Only the specific Site Admin(s) can now import the .csv file at site level. Organization Admins can now only import to any site at organization level.
Teacher Console
- Resolved an issue where late joining students were failing to connect to the class or reconnect after a Wifi/Network outage.
Windows Student v1.20 (March 2021)
Enhancements
Windows Student
- Supports the new connect by Class Code feature. The Student system tray icon now includes the facility for students to enter/paste a Class Code once provided
by the teacher.
Fixes
Windows Student
- The classroom.cloud Student application will now show in add/remove programs when installed via MSI.
Chrome Student v2.20 (March 2021)
Enhancements
Chrome Student
- Supports the new connect by Class Code feature. The Student extension icon now includes the facility for students to enter/paste a Class Code once provided by the teacher.
Web Portal v1.12.2 (March 2021)
Enhancements
Teacher Console
- The newly introduced ‘Share Screen’ feature allows the teacher to broadcast their screen (the entire desktop, a selected application window or an open Chrome browser tab), with the option to include audio, to connected student desktops.
Chrome Student v2.10.4.0 (March 2021)
Enhancements
Chrome Student
- Students can now select a ‘priority’ when requesting teacher help – Work Complete, Need Help, Urgent Help.
- Added the ability for a student to cancel a request for help.
- Extended the number of characters for a help request message to 256.
Fixes
Chrome Student
- Resolved a problem where students closing the Chromebook lid while still connected to the teacher was causing reconnection issues.
- Resolved a problem where student devices were struggling to reconnect to the teacher after a WiFi disconnect.
- Fixed an issue where the student screen would flicker while the student extension was loading.
- Fixed an issue where the student extension icon would occasionally show the wrong connection status color.
Web Portal v1.12 (February 2021)
Enhancements
Admin Portal
- The ability to import users via .CSV file is now available at Site level as well as Organization level.
- An acknowledgement email will now be sent to the Admin on completion of a user import detailing the number of new accounts created, any user emails that failed to validate, and reason for failure.
Teacher Console
- You can now open a Watch window by double-clicking on a Student in each of the View Modes (Thumbnails, Details and Icons), and when using the App and Web
Monitoring features.
Fixes
Admin Portal
- Fixed an issue where last used view mode (icon or list) wasn’t being remembered on exit.
- Validation of new user email addresses has been enhanced to mitigate an issue with expired invite emails.
Teacher Portal/Console
- Fixed an issue where Websites being added to a managed list were not appearing immediately.
Windows Student
- Fixed an issue where change of device status, from in hours to out of hours, wasn’t taking immediate affect in the Admin portal.
- Fixed an issue where duplicate Student thumbnails would occasionally appear when attempting to auto-reconnect to a class.
Web Portal v1.11 (January 2021)
Enhancements
Admin Portal
- ‘Serial Number’ field added to the Licence page (in addition to Account ID) to further aid account identification in communications. This will be applied to existing as well as new accounts.
- ‘Refresh’ button added to the Devices and Unassigned Devices lists, Organization and Site level, to enable manual refresh of the device status, Out of Hours, Connected etc.
Teacher Console
- Quickly launch a Watch window by double-clicking on the required Student thumbnail.
Fixes
Admin Portal
- Fixed an issue where incorrect error message was displayed when renaming a Device Group.
- Timezone will now correctly auto-update in Settings based on device region.
- When creating a class, the list of available device groups will now be sorted alphabetically.
- Fixed an issue where the display language was not set correctly upon account creation.
Teacher Console
- Resolved an issue where multiple ‘Student has disconnected‘ messages were being triggered if a teacher starts the class before all students are connected.
- Resolved an issue where multiple ‘Student already connected to teacher’ messages were being triggered if a second teacher attempted to connect but the option to allow multiple teacher connections was disabled.
- Fixed an issue in App Monitoring where the open Student browser icons weren’t refreshing correctly when a page changes.
Chrome Student v2.10.3.0 (January 2021)
Enhancements
Chrome Student
- Added additional entries to support tool for ‘Out of hours’ settings
Fixes
Chrome Student
- Fixed an issue where Chrome Students were out of sync during Chat sessions causing the Student to continuously disconnect then reconnect to the Teacher.
- Fixed an issue where there was no notification shown at the Teacher Console if a Chrome Student is already connected to by another Teacher.
- Fixed an issue where multiple Teacher connections to Chrome Students were being allowed when the option wasn’t enabled.
- Resolved an issue with the device status for Chrome Students not refreshing correctly, for example Out of Hours to Available.
Windows Student v1.00.0003 (January 2021)
Enhancements
Windows Student
- An ADMX template is now available to support the deployment of the Windows Student configuration by Group Policy.
- In conjunction with the ADMX template and ideal for large scale deployments where pre-prepared images are in use, a new command line instruction can also be used to ‘silently’ deploy the configuration – Setup /s /v/qnINSTALLTYPE=IMAGE.
Web Portal v1.10 (January 2021)
Enhancements
Admin Portal
- To help with installations via Active Directory Group Policy, an ADMX template can now be downloaded from the Windows Installers page.
- Logos will now be displayed in the Users list, organization and site level, to confirm if a user has been authenticated using their Google or Microsoft credentials.
Teacher Console
- Logos will now be displayed in the ‘My Classes’ class list to indicate if any classes have been imported from Google Classroom or Microsoft School Data Sync.
Fixes
Admin Portal
- Fixed a Time Zone conflict in General Settings that resulted in some student machines being displayed as Out of Hours.
- Fixed an issue with validation of required fields in Contact Details.
- Fixed an issue where the configuration setting to allow multiple teachers to connect to students simultaneously wasn’t working for Windows students.
- Fixed an issue in Contact Details that prevented you reverting back to the Primary
- Contact for billing purposes after previously setting a separate Billing Contact.
- Fixed an issue where the FAQ and Contact Us options on the side menu would unexpectedly disappear.
- Fixed a character corruption issue in Polish version.
Teacher Console
- Fixed a Student Survey issue where showing the results while some students were still responding forced the survey results window to close.
- Fixed an issue where multiple websites were prevented from being launched in Web Control or Quick Launch.
Chrome Student v2.0.1.0 (November 2020)
Enhancements
Chrome Student
- Support added for the full desktop view behavior.
Web Portal v1.9 (November 2020)
Enhancements
Admin Portal
- New option added to Device Group Configuration dialog (Organization and Site level), ‘Allow multiple teachers to connect to a student simultaneously.’
- New option added to Device Group Configuration dialog (Organization and Site level), ‘Disable Chromebook full desktop view.’ This offers the choice of remaining with the original behavior of being able to view the student’s browser only or including the ability to view the full desktop. The latter requiring the student’s to acknowledge a ‘share full screen’ prompt.
Teacher Console
- In Web Monitoring, when hovering over the displayed website ‘FavIcons’, tooltips detailing the page being viewed by the student will be displayed.
- As above, App Monitoring ‘FavIcons’ also now display tooltip text.
Fixes
Admin Portal
- Fixed a behavioral issue when enabling/disabling School Hours in the Privacy Settings to ensure default hours are displayed rather than left blank.
- Update User dialog now provides a scroll bar to ensure long text isn’t cut off in smaller windows.
Teacher Console
- In ‘My Classes’, the class tiles are now auto-sized to ensure a uniform width and height irrespective of length of description entered.
- Fixed a character corruption issue with accented characters being sent from students in a Chat session.
- Fixed an issue where the teacher name was being truncated in a Chat session.
Chrome Student v2.0.1.0 (November 23rd 2020)
Fixes
Chrome Student
- Fixed an issue where students joining a class late weren’t being connected to automatically.
- Resolved an auto-reconnect issue following a Wifi/Lan cable disconnect.
- Resolved an issue where the indicator for network connection type shown in the Teacher Console wasn’t updating automatically when switching between a wired and wireless connection.
Web Portal v1.8 (November 2020)
Enhancements
Admin Portal
- Added language support (including localized Administrator Help Guides) – English US and UK, French, German, Italian, Spanish, Dutch, Brazilian Portuguese and Polish. The default language can be changed in Settings at Organization, Site or individual user profile level.
- Automatic refresh of key data across the Portal. For example, User Status changing from Invited to Active.
- ‘Shift-Click’ can now be used to aid selection in the Unassigned Devices and main Devices lists when moving multiple devices between Device Groups.
Teacher Console
- Added language versions as per Admin Portal.
Fixes
Admin Portal
- Correct date format will now be displayed based on the system/browser locale.
- Fixed an issue in the Devices list where the assigned Device Group name would occasionally not display.
Windows Student v1.00.0002 (November 2020)
Fixes
Windows Student (v1.00.0002 released)
- Fixed an issue where Students in SIS imported classes were being ‘announced’ to all teachers in the organization not just the required one.
- Fixed an issue where the Student connection status was occasionally showing as ‘Available’ instead of ‘Not Connected’.
- Resolved a connection issue where the status was incorrectly displaying as ‘not connected’.
- Fixed an issue where failed connection attempts weren’t retried automatically.
- Fixed an issue where a maximized Chat Window was displaying under the Student Toolbar.
Chrome Student v2.0.0.0 (November 2020)
Enhancements
Chrome Student
- Language versions.
- Teachers can now view all activity on the students’ desktop – not just the activity taking place in the open browser window. Click here to learn more.
- New connection state added. Icon will now indicate if privacy settings (out of hours, off network) are in-force by turning orange.
- Administrator’s now have the option (in General Settings) to prevent unmanaged Chromebooks being enrolled.
Fixes
Chrome Student
- Fixed a character corruption issue in messages sent to Chrome students.
- Fixed an issue where long Teacher names were being truncated in the message dialog.
- Improvements to the quality of thumbnail images and when watching a student screen.
- In addition to the above, there has been some ‘under the bonnet’ performance improvements to reduce bandwidth consumption and excessive API logging.
Web Portal v1.7b (November 2020)
Enhancements
Admin Portal
- For ease of reference, the Site IDs have been added to the Sites tile and list view.
- The Device list, in Organisation and Site views, can now be sorted by additional columns – last connected, location, asset id and version.
- Added the ability to sort an imported user list (CSV) by user name.
- Import Users search bar now includes additional fields to aid filtering – Title | Name | Email | Telephone Number | Role | Job Title.
- Last Logon date/time added to Users list in Organisation and Site views.
Teacher Console
- Watch Window Title Bar now displays the name of the student/machine being viewed.
Fixes
Admin Portal
- Fix to ensure that when Select All is chosen after filtering the Device list, it is only the devices in the filtered list that are deleted.
- International time zones now displayed.
- Fixed issue where Device Group names were disappearing.
- Fixed an issue on License page where accounts put ‘on hold’ were not having the status updated in real time.
- Fixed an issue on License page where License Type field was blank when status changed to Expired Subscription and Expired Trial.
- Fixed an issue where an error message was appearing incorrectly when editing a site name.
- Android Student Installer page now displays a Coming Soon message.
- Fixed an issue where User Status was not automatically updating from Invited to Active after user responds to the invite email.
Teacher Console
- Fixed an issue in Thumbnails, when displayed at smallest size, where connection status text overflows available size.
- Fixed a conflict when trying to open more than one Watch window simultaneously.
- Size of the Watch window when launched is now determined by the screen resolution of the student device.
- Fixed an issue where Teacher Console crashes on refresh after Students reject User Acknowledgement request.
- Uniform colour applied to options in Help Request dialog.
- Chat dialog date format now based on the locale of the browser/machine.
- Fixed an issue where Chat window remained open after concluding a Chat session conducted from within the Help Request dialog.
- Fixed an issue where clicking End Class would occasionally log the user out of the Portal rather than returning to My Classes.
- Fixed a mouse over text issue in My Classes where a Microsoft imported class was being displayed as a Google class.
Web Portal v1.7 (October 2020)
Enhancements
- When creating user accounts, an Organization Admin can now bulk invite users by importing their details via a .csv file. (See Admin Guide for more information.)
- The existing method for inviting users has been enhanced and simplified. Organization and Site
- Admins can now create accounts for up to 10 users simultaneously simply by specifying the users emails, role and site(s).
- Invite email now asks the user to complete their profile.
- Tooltips, rather than text labels, added to toolbar icons in the Teacher Console.
- Improved grouping of toolbar icons in the Teacher Console relevant to the mode selected.
- Standard and feature specific icons grouped separately.
- Job Title field added to User Profile page.
- Additional titles (Dr, Prof, Ms, Mx) added to the User Profile pick list.
Fixes
- Fixed issue where the customizable messages applied in Device Group settings, (Teacher is connected, Teacher is viewing your screen), were being truncated when displayed on student screens.
- Fixed issue in My Classes where class tiles were inconsistently sized.
- Layout of Device Group Settings dialog at Organization and Site level is now consistent.
- Fixed issue where the default class was being recreated automatically after deletion.
- Fixed issue where the Teacher Console is not respecting the name format set in the User Profile settings.
- Where a user is assigned to more than one site, the Site field in Organization>All Users now indicates the number of sites with a drop down list showing the site names.
- Fixed issue in the Teacher Chat dialog to ensure page scrolls correctly when a long chat is in progress.
- Fixed an issue where the status of disabled users was not displayed correctly in the user list tile view.
- Warning message now provided if a new users email already exists elsewhere in the organization.
- Archived Google Classroom classes no longer appear.
- When editing user details in Organization>>All Users, Job Title is no longer mandatory.
- Fixed issue where Web Restrictions at sub-url level were not being enforced.
- Fixed an issue where Windows Students were unable to connect and showed as Disconnected status in the device list.
- Fixed an issue where the Windows Student does not support long survey questions.
- Note: The Windows Student application can only be downloaded and updated manually in the current release.
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