What’s new in classroom.cloud?

Check out the last features and enhancements recently added to classroom.cloud. 

Web Portal 1.16.5 (June 2021)

Enhancements

Admin Portal 

  • The Online Safety component can now be configured to connect to your Office 365 Tenancy, enabling you to monitor for keywords and phrases in Microsoft Teams chats and channels.

Teacher Console

  • While watching a student, the View window now includes a ‘screenshot’ button, enabling you to grab a real-time screenshot of the remote screen. The image will be date and time stamped and include the student’s name.

Fixes

Admin Portal 

  • Fixed an issue that was preventing the teacher sharing their screen in Google Classroom and Microsoft School Data Sync environments.

Windows Student (v1.30.0001)

  • Fixed a conflict where classroom.cloud  was not triggering phrase matches if NetSupport DNA was also being used for keyword monitoring.

Web Portal 1.16 (June 2021)

Enhancements

Admin Portal 

  • The newly added Online Safety toolkit (optional component) helps keep your online environment protected by monitoring concerning activity, identifying students at risk and spotting trends. It alerts nominated staff members when students type or search for any terms that match with those in the classroom.cloud keyword library – providing indicators for bullying, self-harm, racism, exploitation, and more.
  • A number of additional language packs are included to ensure your school can monitor concerning activity in students’ first languages.
  • Hungarian and Turkish added to the range of supported portal languages.

Teacher Console

  • Newly added Remote Control tools ensure that if you spot something that needs remedying while watching a student screen (currently Windows only), you can now take control of the remote device. An administrator can disable the option if needed.
Fixes

Admin Portal 

  • Improved formatting of items in the Devices list to eradicate overlapping on smaller resolution screens.

Teacher Console

  • As well as displaying the number of requests, the Help Request toolbar icon will now flash to further highlight there are outstanding items needing attention.
  • When a student initiates a chat session, a flashing border will now appear around the relevant student thumbnail to better alert the teacher to the request.
  • Improved scrolling and formatting of messages introduced into the Chat window to eradicate issues on smaller resolution screens.
  • Additional Add Group prompt introduced to the Groups window if no groups currently exist.
  • During a student survey, the teacher will now be prompted as to how many students are still to respond.

Windows Student v1.30.0000 – (June 2021)

Enhancements

Windows Student

  • Added support for the Online Safety keyword monitoring component.
  • Added support for teachers to be able to remote control Windows devices.

Chrome Student v2.30.1.0 – (June 2021)

Enhancements

Chrome Student

  • Added support for the Online Safety keyword monitoring component.

Chrome Student v2.20.3.0 – (May 2021)

Enhancements
Chrome Student

Offering a fresh design, the latest extension update introduces a new Student Information Bar.

Adding to the existing ‘Chat’ and ‘Request Help’ features, students can now:

  • View lesson objectives and learning outcomes (if provided by the teacher) .
  • Be advised of the current status of any internet restrictions that are in place.
  • Access the list of approved websites for the current lesson.

Android Student 1.00.0.0 – (May 2021)

Enhancements

Features supported on Android devices:

  • Connect to students on the fly using a Class Code.
  • Share your screen (or a selected application) and audio to help explain lesson activities.
  • Monitor students’ screens in real time with adjustable thumbnail sizes – or use the Watch Mode to zoom in on an individual student’s screen and discreetly view activity.
  • Gain students’ attention by locking their screens.
  • Launch a website on students’ devices for a quicker start to the lesson.
  • Track students’ understanding and progress in real time using surveys. Additionally, randomly select students to answer a question (Random Select mode).
  • Interact using ‘chat’ or support students with help requests – without their peers knowing.
  • Assign rewards to students during the lesson.

Web Portal 1.15 – (April 2021)

Enhancements

Admin Portal

  • Inheriting Settings. When settings (user profiles, privacy, device group configurations etc) have been changed at site level, either for an individual site or across all sites, you now have the option to quickly revert back to using the global settings.
  • Installer pages now display the ‘latest version’ number of the Student application. Adds to the recent introduction of the alert provided in the devices list identifying any machines running out of date versions of the student.

Teacher Console

  • Share screen feature now offers the facility to separately mute the teachers microphone and/or the audio that might be playing at their PC.
  • Send Message dialog now confirms that the unit of measurement for the Timeout is seconds.

Fixes

Admin Portal

  • Improvements made to the appearance of the devices list, organization and site level. Platform badges now sit alongside the student application version number.
  • Resolved an issue where devices were showing as ‘Out of Hours’ due to the change to British Summer Time not being applied correctly.
  • Resolved an issue where in certain scenarios the recently introduced resend invite email option wasn’t working correctly.
  • Fixed an issue where the option to resend the invite email was available when the user account was active or disabled.
  • Fixed an issue where the Import Users button wasn’t changing color when the interface theme was changed.
  • Consistent formatting now applied to the Privacy settings windows at both organization and site level.

Teacher Console

  • Improvements made to the appearance and layout of student thumbnails to prevent overlapping when using the zoom facility.
  • Improvements made to thumbnail view to allow for better scrolling within the available height of the browser window.
  • Improved sound quality when sharing audio from the teacher’s machine.
  • Resolved an issue with the appearance of the survey results bar chart where the percentage figure was being truncated.
  • Resolved an issue where the Teacher Console would fail to close in situations where there may have be an interruption to service during the lesson.
  • Resolved an issue where students were being prevented from joining a class using the recently introduced class code method if the teacher hadn’t already started the class.
  • Resolved an issue when working with student groups where a previously selected student, but not assigned to the group, was being retained in memory and therefore being treated as if part of the group.
  • Resolved a display issue where the Help Request dialog was appearing behind, rather than on top of, the currently selected group of student icons.
  • Resolved a display issue where toolbar icon drop-down lists were hidden if there were no devices in the class.

Windows Student v1.20.0001 – (April 2021)

Enhancements

Windows Student

  • Newly added ‘Join Class’ desktop shortcut allows students to quickly enter a Class Code as and when provided by the teacher. Administrator’s have the option to enable/disable this option in Device Group settings.
  • TLS1.2 support added in addition to TLS1.3.

Fixes

Windows Student

  • Fixed an issue where student connections were intermittently failing when the site
    had more than nine device groups present.

Chrome Student v2.20.2.0 – (April 2021)

Enhancements

Chrome Student

  • Enhanced platform detection to ensure any devices not running Chrome OS are not registered in the portal.

Fixes

Chrome Student

  • Resolved an issue where Chrome student always displays as “Out of Hours” when more than one set of dates is entered under the privacy settings.
  • Resolved an issue where Chrome student always displays as “Out of Hours” when more than one IP address range is entered under the privacy settings.
  • Resolved an Intermittent issue where Chrome student would fail to connect when re-opening Chromebook.
  • Fixed an issue where the Tutor cannot connect to Chromebooks on end date of a term.
  • A range of fixes have been introduced that improve the reliability of student connections.

Web Portal 1.14 – (March 2021)

Enhancements

Admin Portal

  • The User Profile icon in the top right of the web portal now includes the ability to change your classroom.cloud password.
  • The Devices list (Organization and Site level) will now highlight and prompt you to upgrade any devices that are running an old version of the Student application.
  • The Users List (Organization and Site level) now includes the option to resend the invite email to users who are yet to respond to the original.

Teacher Console

  • The Add Class option in My Classes now offers a second method for connecting to student devices. Connect by Class Code (a 6-digit code shared with students that establishes the connection with the teacher) is ideal when student devices are moving between classrooms and therefore making it difficult to connect to a single pre-defined Device Group.
  • Your classroom.cloud Serial Number will now be displayed at the bottom left of the portal alongside the version number. (Teacher accounts only)

Fixes

Admin Portal

  • Change of behavior when using the Import Users in bulk facility. Only the specific Site Admin(s) can now import the .csv file at site level. Organization Admins can now only import to any site at organization level.

Teacher Console

  • Resolved an issue where late joining students were failing to connect to the class or reconnect after a Wifi/Network outage.

Windows Student v1.20 – (March 2021)

Enhancements

Windows Student

  • Supports the new connect by Class Code feature. The Student system tray icon now includes the facility for students to enter/paste a Class Code once provided
    by the teacher.

Fixes

Windows Student

  • The classroom.cloud Student application will now show in add/remove programs when installed via MSI.

Chrome Student v2.20 – (March 2021)

Enhancements

Chrome Student

  • Supports the new connect by Class Code feature. The Student extension icon now includes the facility for students to enter/paste a Class Code once provided by the teacher.

Web Portal 1.12.2 – (March 2021)

Enhancements

Teacher Console

  • The newly introduced ‘Share Screen’ feature allows the teacher to broadcast their screen (the entire desktop, a selected application window or an open Chrome browser tab), with the option to include audio, to connected student desktops.

Chrome Student 2.10.4.0 (March 2021)

Enhancements

Chrome Student

  • Students can now select a ‘priority’ when requesting teacher help – Work Complete, Need Help, Urgent Help.
  • Added the ability for a student to cancel a request for help.
  • Extended the number of characters for a help request message to 256.

Fixes

Chrome Student

  • Resolved a problem where students closing the Chromebook lid while still connected to the teacher was causing reconnection issues.
  • Resolved a problem where student devices were struggling to reconnect to the teacher after a WiFi disconnect.
  • Fixed an issue where the student screen would flicker while the student extension was loading.
  • Fixed an issue where the student extension icon would occasionally show the wrong connection status color.

Web Portal 1.12 – (February 2021)

Enhancements

Admin Portal

  • The ability to import users via .CSV file is now available at Site level as well as Organization level.
  • An acknowledgement email will now be sent to the Admin on completion of a user import detailing the number of new accounts created, any user emails that failed to validate, and reason for failure.

Teacher Console

  • You can now open a Watch window by double-clicking on a Student in each of the View Modes (Thumbnails, Details and Icons), and when using the App and Web
    Monitoring features.

Fixes

Admin Portal

  • Fixed an issue where last used view mode (icon or list) wasn’t being remembered on exit.
  • Validation of new user email addresses has been enhanced to mitigate an issue with expired invite emails.

 

Teacher Portal/Console

  • Fixed an issue where Websites being added to a managed list were not appearing immediately.

 

Windows Student 

  • Fixed an issue where change of device status, from in hours to out of hours, wasn’t taking immediate affect in the Admin portal.
  • Fixed an issue where duplicate Student thumbnails would occasionally appear when attempting to auto-reconnect to a class.

Web Portal 1.11 (January 2021)

Enhancements

Admin Portal

  • ‘Serial Number’ field added to the Licence page (in addition to Account ID) to further aid account identification in communications. This will be applied to existing as well as new accounts.
  • ‘Refresh’ button added to the Devices and Unassigned Devices lists, Organization and Site level, to enable manual refresh of the device status, Out of Hours, Connected etc.

Teacher Console

  • Quickly launch a Watch window by double-clicking on the required Student thumbnail.

 

Fixes

Admin Portal

  • Fixed an issue where incorrect error message was displayed when renaming a Device Group.
  • Timezone will now correctly auto-update in Settings based on device region.
  • When creating a class, the list of available device groups will now be sorted alphabetically.
  • Fixed an issue where the display language was not set correctly upon account creation.

 

Teacher Console 

  • Resolved an issue where multiple ‘Student has disconnected‘ messages were being triggered if a teacher starts the class before all students are connected.
  • Resolved an issue where multiple ‘Student already connected to teacher’ messages were being triggered if a second teacher attempted to connect but the option to allow multiple teacher connections was disabled.
  • Fixed an issue in App Monitoring where the open Student browser icons weren’t refreshing correctly when a page changes.

Chrome Student 2.10.3.0 (January 2021)

Enhancements

Chrome Student

  • Added additional entries to support tool for ‘Out of hours’ settings

Fixes

Chrome Student

  • Fixed an issue where Chrome Students were out of sync during Chat sessions causing the Student to continuously disconnect then reconnect to the Teacher.
  • Fixed an issue where there was no notification shown at the Teacher Console if a Chrome Student is already connected to by another Teacher.
  • Fixed an issue where multiple Teacher connections to Chrome Students were being allowed when the option wasn’t enabled.
  • Resolved an issue with the device status for Chrome Students not refreshing correctly, for example Out of Hours to Available.

Windows Student v1.00.0003 (January 2021)

Enhancements

Windows Student

  • An ADMX template is now available to support the deployment of the Windows Student configuration by Group Policy.
  • In conjunction with the ADMX template and ideal for large scale deployments where pre-prepared images are in use, a new command line instruction can also be used to ‘silently’ deploy the configuration – Setup /s /v/qnINSTALLTYPE=IMAGE.

Web Portal 1.10 (January 2021)

Enhancements

Admin Portal

  • To help with installations via Active Directory Group Policy, an ADMX template can now be downloaded from the Windows Installers page.
  • Logos will now be displayed in the Users list, organization and site level, to confirm if a user has been authenticated using their Google or Microsoft credentials.

Teacher Console

  • Logos will now be displayed in the ‘My Classes’ class list to indicate if any classes have been imported from Google Classroom or Microsoft School Data Sync.

 

Fixes

Admin Portal

  • Fixed a Time Zone conflict in General Settings that resulted in some student machines being displayed as Out of Hours.
  • Fixed an issue with validation of required fields in Contact Details.
  • Fixed an issue where the configuration setting to allow multiple teachers to connect to students simultaneously wasn’t working for Windows students.
  • Fixed an issue in Contact Details that prevented you reverting back to the Primary
  • Contact for billing purposes after previously setting a separate Billing Contact.
  • Fixed an issue where the FAQ and Contact Us options on the side menu would unexpectedly disappear.
  • Fixed a character corruption issue in Polish version.

 

Teacher Console 

  • Fixed a Student Survey issue where showing the results while some students were still responding forced the survey results window to close.
  • Fixed an issue where multiple websites were prevented from being launched in Web Control or Quick Launch.

Chrome Student 2.0.1.0 (November 28th 2020)

Enhancements

Chrome Student

  • Support added for the full desktop view behavior.

Web Portal 1.9 (November 2020)

Enhancements

Admin Portal

  • New option added to Device Group Configuration dialog (Organization and Site level), ‘Allow multiple teachers to connect to a student simultaneously.’
  • New option added to Device Group Configuration dialog (Organization and Site level), ‘Disable Chromebook full desktop view.’ This offers the choice of remaining with the original behavior of being able to view the student’s browser only or including the ability to view the full desktop. The latter requiring the student’s to acknowledge a ‘share full screen’ prompt.

Teacher Console

  • In Web Monitoring, when hovering over the displayed website ‘FavIcons’, tooltips detailing the page being viewed by the student will be displayed.
  • As above, App Monitoring ‘FavIcons’ also now display tooltip text.

 

Fixes

Admin Portal

  • Fixed a behavioral issue when enabling/disabling School Hours in the Privacy Settings to ensure default hours are displayed rather than left blank.
  • Update User dialog now provides a scroll bar to ensure long text isn’t cut off in smaller windows.

 

Teacher Console 

  • In ‘My Classes’, the class tiles are now auto-sized to ensure a uniform width and height irrespective of length of description entered.
  • Fixed a character corruption issue with accented characters being sent from students in a Chat session.
  • Fixed an issue where the teacher name was being truncated in a Chat session.

Chrome Student 2.0.1.0 (November 23rd 2020)

Fixes

Chrome Student

  • Fixed an issue where students joining a class late weren’t being connected to automatically.
  • Resolved an auto-reconnect issue following a Wifi/Lan cable disconnect.
  • Resolved an issue where the indicator for network connection type shown in the Teacher Console wasn’t updating automatically when switching between a wired and wireless connection.

Web Portal 1.8 (November 2020)

Enhancements

Admin Portal

  • Added language support (including localized Administrator Help Guides) – English US and UK, French, German, Italian, Spanish, Dutch, Brazilian Portuguese and Polish. The default language can be changed in Settings at Organization, Site or individual user profile level.
  • Automatic refresh of key data across the Portal. For example, User Status changing from Invited to Active.
  • ‘Shift-Click’ can now be used to aid selection in the Unassigned Devices and main Devices lists when moving multiple devices between Device Groups.

Teacher Console

  • Added language versions as per Admin Portal.

 

Fixes

Admin Portal

  • Correct date format will now be displayed based on the system/browser locale.
  • Fixed an issue in the Devices list where the assigned Device Group name would occasionally not display.

Windows Student v1.00.0002 (November 2020)

Fixes

Windows Student (v1.00.0002 released)

  • Fixed an issue where Students in SIS imported classes were being ‘announced’ to all teachers in the organization not just the required one.
  • Fixed an issue where the Student connection status was occasionally showing as ‘Available’ instead of ‘Not Connected’.
  • Resolved a connection issue where the status was incorrectly displaying as ‘not connected’.
  • Fixed an issue where failed connection attempts weren’t retried automatically.
  • Fixed an issue where a maximized Chat Window was displaying under the Student Toolbar.

Chrome Student 2.0.0.0 (November 2020)

Enhancements

Chrome Student

  • Language versions.
  • Teachers can now view all activity on the students’ desktop – not just the activity taking place in the open browser window. Click here to learn more.
  • New connection state added. Icon will now indicate if privacy settings (out of hours, off network) are in-force by turning orange.
  • Administrator’s now have the option (in General Settings) to prevent unmanaged Chromebooks being enrolled.

 

Fixes

Chrome Student
  • Fixed a character corruption issue in messages sent to Chrome students.
  • Fixed an issue where long Teacher names were being truncated in the message dialog.
  • Improvements to the quality of thumbnail images and when watching a student screen.
  • In addition to the above, there has been some ‘under the bonnet’ performance improvements to reduce bandwidth consumption and excessive API logging.

Web Portal 1.7b (November 2020)

Enhancements
Admin Portal
  • For ease of reference, the Site IDs have been added to the Sites tile and list view.
  • The Device list, in Organisation and Site views, can now be sorted by additional columns – last connected, location, asset id and version.
  • Added the ability to sort an imported user list (CSV) by user name.
  • Import Users search bar now includes additional fields to aid filtering – Title | Name | Email | Telephone Number | Role | Job Title.
  • Last Logon date/time added to Users list in Organisation and Site views.

Teacher Console
  • Watch Window Title Bar now displays the name of the student/machine being viewed.

Fixes

Admin Portal
  • Fix to ensure that when Select All is chosen after filtering the Device list, it is only the devices in the filtered list that are deleted.
  • International time zones now displayed.
  • Fixed issue where Device Group names were disappearing.
  • Fixed an issue on License page where accounts put ‘on hold’ were not having the status updated in real time.
  • Fixed an issue on License page where License Type field was blank when status changed to Expired Subscription and Expired Trial.
  • Fixed an issue where an error message was appearing incorrectly when editing a site name.
  • Android Student Installer page now displays a Coming Soon message.
  • Fixed an issue where User Status was not automatically updating from Invited to Active after user responds to the invite email.

Teacher Console
  • Fixed an issue in Thumbnails, when displayed at smallest size, where connection status text overflows available size.
  • Fixed a conflict when trying to open more than one Watch window simultaneously.
  • Size of the Watch window when launched is now determined by the screen resolution of the student device.
  • Fixed an issue where Teacher Console crashes on refresh after Students reject User Acknowledgement request.
  • Uniform colour applied to options in Help Request dialog.
  • Chat dialog date format now based on the locale of the browser/machine.
  • Fixed an issue where Chat window remained open after concluding a Chat session conducted from within the Help Request dialog.
  • Fixed an issue where clicking End Class would occasionally log the user out of the Portal rather than returning to My Classes.
  • Fixed a mouse over text issue in My Classes where a Microsoft imported class was being displayed as a Google class.

Web Portal 1.7 (October 2020)

Enhancements
  • When creating user accounts, an Organization Admin can now bulk invite users by importing their details via a .csv file. (See Admin Guide for more information.)
  • The existing method for inviting users has been enhanced and simplified. Organization and Site
  • Admins can now create accounts for up to 10 users simultaneously simply by specifying the users emails, role and site(s).
  • Invite email now asks the user to complete their profile.
  • Tooltips, rather than text labels, added to toolbar icons in the Teacher Console.
  • Improved grouping of toolbar icons in the Teacher Console relevant to the mode selected.
  • Standard and feature specific icons grouped separately.
  • Job Title field added to User Profile page.
  • Additional titles (Dr, Prof, Ms, Mx) added to the User Profile pick list.

Fixes

  • Fixed issue where the customizable messages applied in Device Group settings, (Teacher is connected, Teacher is viewing your screen), were being truncated when displayed on student screens.
  • Fixed issue in My Classes where class tiles were inconsistently sized.
  • Layout of Device Group Settings dialog at Organization and Site level is now consistent.
  • Fixed issue where the default class was being recreated automatically after deletion.
  • Fixed issue where the Teacher Console is not respecting the name format set in the User Profile settings.
  • Where a user is assigned to more than one site, the Site field in Organization>All Users now indicates the number of sites with a drop down list showing the site names.
  • Fixed issue in the Teacher Chat dialog to ensure page scrolls correctly when a long chat is in progress.
  • Fixed an issue where the status of disabled users was not displayed correctly in the user list tile view.
  • Warning message now provided if a new users email already exists elsewhere in the organization.
  • Archived Google Classroom classes no longer appear.
  • When editing user details in Organization>>All Users, Job Title is no longer mandatory.
  • Fixed issue where Web Restrictions at sub-url level were not being enforced.
  • Fixed an issue where Windows Students were unable to connect and showed as Disconnected status in the device list.
  • Fixed an issue where the Windows Student does not support long survey questions.
  • Note: The Windows Student application can only be downloaded and updated manually in the current release.
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